I was there recently for a company training class-- and I was not impressed. This hotel, in my oppinion, made our company look bad. Wished we had selected a different venue. The staff was very rude and unaccomadating, including the general manager. Not very friendly at all. We received better customer service at the McDonalds. We had double occupancy, but the rooms were so small with double beds that it was very uncomfortable. To have separate rooms was $125 which seemed high to me for the quality of the rooms. (I actually did decide to leave and check in at a DAYS INN close by for a cleaner, larger room, with more amenities. Was very happy with that decision.) The breakfast was subpar, our eggs were still frozen. It was fairly clean, and while the front desk staff were not very friendly or polite, I will admit that the maintenance staff were excellent...very nice and accommondating. But I can't imagine why our company selected this place, but plan to offer feedback to change venues for a number of reasons. I could not and would not reccomend this hotel.
- Official Description (provided by the hotel):
- Whether you are in Austin for business or pleasure, the Holiday Inn Express Austin Airport offers all the comforts and conveniences you expect. We are centrally located near Austin-Bergstrom International Airport downtown Austin, Austin Convention Center, and the University of Texas. The Holiday Inn Express Hotel & Suites is perfect choice for the business traveler. We offer free high-speed (wired & wireless) fiber Internet service, a business center, fitness center, and outdoor pool and hot tub. Take advantage of our 'Park & Fly' program and eliminate worries of high airport parking rates. We offer daily complimentary airport shuttle service 24 hours a day . Don't forget our complimentary freshly prepared breakfast buffet, including variety of hot items like bacon, sausage, omelets, scramble eggs, pancakes and biscuits & gravy as well lighter items such as oatmeal yogurt, and pastries. Visit Austin, Texas and Stay Smart at the Holiday Inn Express Hotel & Suites Austin Airport. ... more less
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- Also Known As:
- Holiday Inn Express Austin Airport Hotel Austin
- Holiday Inn Austin
- Austin Holiday Inn