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“Not most restful” 3 of 5 bubbles
Review of TownePlace Suites Austin Northwest / Arboretum

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TownePlace Suites Austin Northwest / Arboretum
Ranked #124 of 197 Hotels in Austin
San Antonio
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Not most restful”
3 of 5 bubbles Reviewed February 28, 2013

Pros: Great location, clean rooms, plenty of breakfast-good variety

Cons: lack of insulation between walls and upper floor transmitted noise from neighboring guests during all hours of day and night, breakfast area too small, not enough parking spaces

Room Tip: request upper level floor
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  • Stayed February 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank tuffnail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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88 reviews from our community

Traveler rating
    16
    35
    24
    8
    5
See reviews for
31
10
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • Japanese first
  • Portuguese first
  • Any
English first
Redmond, WA
Level Contributor
79 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 175 helpful votes
4 of 5 bubbles Reviewed January 26, 2013

I’ve stayed at all types of Marriott hotels before but I have never stayed at Marriott TownePlace. For our Christmas break in Texas, I saw this place had a two bedroom suite available for the same points as a studio in Residence Inn, I gave this hotel a try. It is one of the older facilities, but it was very well maintained. Everything worked properly, staff was very nice. The breakfast room is too small for the size of the hotel and the food choices are lacking (even with the expectation properly set for a “free” breakfast).

The one bright spot was that the hotel was next to the restaurant/brewery North by Northwest, you could happily drink way past the legal alcohol limit and walk back home happy, food there was great, beer was awesome, and the Blackjack beer was out of the world.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Huskies92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, TX
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed January 12, 2013

This property is overall standard for this type of facility, but both the food and friendliness of the staff exceeded expectations. Breakfast included a nice assortment of yogurts and breads plus hot sausage and eggs--and a waffle station. On a few weeknights they offer a reception with drinks and hot food items as well. This stands out as superior to other food options I've had at a similar hotels. Internet is included--thank you! Room is comfortable. Bath/shower is "plastic," but vanity and kitchenette counters are granite. Bed was VERY comfortable. Good value all around. This hotel is close to restaurants and shopping areas.

Room Tip: There are separate buildings, so consider whether you want to stay in the building with the office a...
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  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amyinsanantonio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

Townplace Suites provides a little more room which is nice. This hotel was clean and comfortable but nothing out of the ordinary. I liked the fact that you could walk to a couple of restaurants. Whole Foods was also right down the street. I would probably stay here again if I had a meeting close by.

  • Stayed September 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank kellyhouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
161 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 bubbles Reviewed October 22, 2012 via mobile

Service at the Towneplace Austin is outstanding but the property feels a little more like an '80s apartment complex than a hotel. The property is divided into two seperate buildings which is a little awkward considering you have to leave one building and cross the parking lot just to get ice. The lobby is very small, more like a lobby of a motor inn than a Marriott property. Breakfast was ok but very limited. The rooms are nice, roomy and clean. Location is great for shopping, eating, movies. Easy access to the freeways and only 10-15 minute drive to downtown.

  • Stayed October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hellogoodbye_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morgantown, West Virginia
Level Contributor
74 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed October 15, 2012

This place is fantastic! The staff is friendly and very knowledgeable of the area and very willing to help in any way possible. They helped us find parking for the Texas football game and gave us information regarding shopping and sightseeing. They also have a full breakfast every morning that includes healthy options as well(outstanding!). The room was clean and very convenient. It had a little kitchen with a refrigerator, stove,microwave sink/garbage disposal etc. It also has free wifi, usb ports and everything you need for your electronics. They pretty much thought of everything and the housekeeping service was excellent as well. We were there for 5 days and it was a very comfortable/convenient experience. It may be one of the best experiences we have had and we travel a good bit.

Room Tip: try to get a room on the 1st floor right up from the front desk and breakfast area
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TJMacoPa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas, United States
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 11, 2012

I have stayed here at least a dozen times and never been disappointed. I always book my room through their front desk and the staff has always been gracious. My arrival time is usually very late and never an issue. The recent updates to the hotel are very nice and the beds are great. As of recent they have added a hot breakfast a pleasant updated to cold rolls and cereal. I stay in plenty of hotel across the nation and you have sound noise in all of them, for the value and location this is a great find.

Room Tip: Stay away from the side doors and stairs the door slaming all night and people going up and down the...
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  • Stayed October 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank itexasfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about TownePlace Suites Austin Northwest / Arboretum

Property: TownePlace Suites Austin Northwest / Arboretum
Address: 10024 North Capital of TX Highway North, Austin, TX 78759
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #124 of 197 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Austin Northwest / Arboretum 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Residential style living with the comforts of a townhouse community - Northwest Austin. ... more   less 
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Also Known As:
Towneplace Suites Austin Northwest Hotel Austin

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