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SpringHill Suites Austin South
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Reviews (456)
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All reviewsfront deskfull service marriottfree breakfastroom layoutoatmealfridge and microwavetexas shaped wafflesconvenient locationbreakfast was deliciousking suitesleeper sofaroad noiseindoor poolthe hotel is cleancomfortable stayclose to the airportbed was comfortable
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Reviewed July 17, 2012

We had a good stay! When we arrived, they gave us water bottles and a bag of snacks which was a nice touch. The room was very clean. The air conditioning worked well but when we got cold we couldn't turn it off. They did have extra blankets in the closet though. The beds were comfortable but small for two teenagers sharing a bed. The breakfast was better than many we've had at other hotels with a large variety to choose from. It wasn't too far from UT or downtown which we were touring. Love having the suite style room and have always enjoyed Springhill suites in other cities as well.

  • Stayed: July 2012, traveled with family
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Thank Lynda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

We thank you for taking the time to review our hotel, we are so glad you enjoyed the location of our hotel, the cleanliness, and the breakfast we offer. Our breakfast is the largest in the area. Also, our hotel rooms are about 25% larger than the standard suite. Our goal is to be the cleanest and friendliest hotel around! Thank you again for your review. We hope that you will be back to visit very soon.

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Reviewed July 13, 2012

Convenient location, nice clean rooms, sofa beds, Paul Mitchell hair care products, indoor pool, breakfast is good, price is right. Here's the great part: The staff here is amazing. My daughters both had birthdays this week so I brought them with me on business so I wouldn't miss their big days. The staff went to the store and bought them a birthday card, and baked them cookies!! What a great tough to an already terrific visit.

  • Stayed: July 2012, traveled on business
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1  Thank Josh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you so much for letting us know about your stay. We wanted to thank you for pointing out our staff service and courtesy that we show each and every guest. We thank you again for taking the time to review our hotel, we hope to see you the next time you visit Austin!

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Reviewed June 16, 2012

The hotel room is hot! We had to move to three different rooms and all three rooms were still hot! We ended up buying a fan. The bed was very uncomfortable. Before I booked the room, I read that the beds were pillowtop. YEAH RIGHT!!!! When I go back home, we're going to have to see a chriopractor! If I could have got my money back, I would have, and found another hotel. The front desk clerks were nice. The hotel cleaniness was ok. The restroom could've been cleaned better in all three restrooms. The pool was good. The whirlpool didn't work and was infested with bugs. The business center was ok. I was able to print tickets after going and asking for help three times.

  • Stayed: June 2012
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Thank EDPerez1270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JKLewis, Manager at SpringHill Suites Austin South, responded to this reviewResponded June 18, 2012

Thank you for taking the time to review our hotel, we always appreciate our guests feedback. I certainly apologize concerning the temperature during your stay. We installed brand new A/C units in our rooms only a month ago, so I absolutely want to ensure they are in proper working order. Also, concerning our spa, with the location of the spa being outdoors, we will occasionally have bugs that will find their way into the spa, as with any body of water. We will work harder to check this more often. I certainly hope that you will give us another opportunity to make your next visit to Austin more enjoyable.

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Reviewed June 15, 2012

My colleagues and I stayed at this hotel for four days while attending a conference downtown. When we arrived the front desk staff welcomed us as if we were family arriving for a visit. Each day they greeted us and wished us a good day. When we returned, they spoke to us and asked about our day. They did this every time! They made suggestions regarding local restaurants and checked traffic for us (without us asking)! The room was comfortable, clean, and spacious. The breakfast was delicious...hot, fresh and a wide variety of items to choose from. Our conference was downtown, and while I-35 tends to back up during commute time, you can get to the Convention Center by going west from the hotel to S. Congress. Very quick and convenient!

  • Stayed: June 2012, traveled on business
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1  Thank cherokeechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you so much for your time to review our hotel. We are so glad that our staff went above and beyond to meet your needs. We want to make our guests feel welcomed everytime they stay at our hotel. Our goal at the Springhill Suites is to be the cleanest and friendliest. We are so sorry to hear about the traffic. Thank you again for your review and we hope to see you soon the next time you visit Austin!

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Reviewed May 29, 2012

This hotel was very clean, the staff very accommodating and the room was plenty big with very nice sitting area, larger bathrooms with seperate vanity area and then a seperate desk and bar area. It was the perfect spot and I will definetly look for SpringHill Suites locations for every trip we take in the future.

Room Tip: 3rd floor or higher to avoid the the 1st floor area as it is always busy.
  • Stayed: May 2012, traveled with friends
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Thank avharts7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you for taking the time to write a wonderful review. We look forward to having you stay with us in the future.

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