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SpringHill Suites Austin South
Ranked #34 of 202 Hotels in Austin
Certificate of Excellence
Reviewed August 18, 2012

Stayed a couple nights (Thursday and Friday) for a job interview. The hotel's location to the job interview was close by. Easy access to the interstate. We had a room with a king size bed and a sleeper sofa. Enjoyed the breakfast buffet, which had eggs, waffles, sausage/bacon, cereal, pastries, toast, oatmeal, yogurt, milk, juice, coffee. The pool was nice. The spa (hot tub) was closed. Only problem we encountered was noise from kids on a swimming team who were staying at the hotel. You could hear noise coming from the room next door. The problem was resolved after contacting the hotel front desk. Will stay again if we are in Austin.

  • Stayed: July 2012, traveled with family
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Thank reefdive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you for taking the time to let us know how your stay was. Our goal is for your stay to exceed your expectations and are so sorry to hear about the noise. I am so glad that our staff could assist you in solving that issue. We are so glad that you enjoyed the size and variety of our breakfast as well. Thank you again for your time and we hope to see you the next time you come to Austin.

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Reviews (377)
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317 - 323 of 377 reviews

Reviewed July 17, 2012

We had a good stay! When we arrived, they gave us water bottles and a bag of snacks which was a nice touch. The room was very clean. The air conditioning worked well but when we got cold we couldn't turn it off. They did have extra blankets in the closet though. The beds were comfortable but small for two teenagers sharing a bed. The breakfast was better than many we've had at other hotels with a large variety to choose from. It wasn't too far from UT or downtown which we were touring. Love having the suite style room and have always enjoyed Springhill suites in other cities as well.

  • Stayed: July 2012, traveled with family
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Thank Lynda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

We thank you for taking the time to review our hotel, we are so glad you enjoyed the location of our hotel, the cleanliness, and the breakfast we offer. Our breakfast is the largest in the area. Also, our hotel rooms are about 25% larger than the standard suite. Our goal is to be the cleanest and friendliest hotel around! Thank you again for your review. We hope that you will be back to visit very soon.

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Reviewed July 13, 2012

Convenient location, nice clean rooms, sofa beds, Paul Mitchell hair care products, indoor pool, breakfast is good, price is right. Here's the great part: The staff here is amazing. My daughters both had birthdays this week so I brought them with me on business so I wouldn't miss their big days. The staff went to the store and bought them a birthday card, and baked them cookies!! What a great tough to an already terrific visit.

  • Stayed: July 2012, traveled on business
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1  Thank Josh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you so much for letting us know about your stay. We wanted to thank you for pointing out our staff service and courtesy that we show each and every guest. We thank you again for taking the time to review our hotel, we hope to see you the next time you visit Austin!

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Reviewed June 16, 2012

The hotel room is hot! We had to move to three different rooms and all three rooms were still hot! We ended up buying a fan. The bed was very uncomfortable. Before I booked the room, I read that the beds were pillowtop. YEAH RIGHT!!!! When I go back home, we're going to have to see a chriopractor! If I could have got my money back, I would have, and found another hotel. The front desk clerks were nice. The hotel cleaniness was ok. The restroom could've been cleaned better in all three restrooms. The pool was good. The whirlpool didn't work and was infested with bugs. The business center was ok. I was able to print tickets after going and asking for help three times.

  • Stayed: June 2012
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Thank EDPerez1270
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JKLewis, Manager at SpringHill Suites Austin South, responded to this reviewResponded June 18, 2012

Thank you for taking the time to review our hotel, we always appreciate our guests feedback. I certainly apologize concerning the temperature during your stay. We installed brand new A/C units in our rooms only a month ago, so I absolutely want to ensure they are in proper working order. Also, concerning our spa, with the location of the spa being outdoors, we will occasionally have bugs that will find their way into the spa, as with any body of water. We will work harder to check this more often. I certainly hope that you will give us another opportunity to make your next visit to Austin more enjoyable.

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Reviewed June 15, 2012

My colleagues and I stayed at this hotel for four days while attending a conference downtown. When we arrived the front desk staff welcomed us as if we were family arriving for a visit. Each day they greeted us and wished us a good day. When we returned, they spoke to us and asked about our day. They did this every time! They made suggestions regarding local restaurants and checked traffic for us (without us asking)! The room was comfortable, clean, and spacious. The breakfast was delicious...hot, fresh and a wide variety of items to choose from. Our conference was downtown, and while I-35 tends to back up during commute time, you can get to the Convention Center by going west from the hotel to S. Congress. Very quick and convenient!

  • Stayed: June 2012, traveled on business
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1  Thank cherokeechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you so much for your time to review our hotel. We are so glad that our staff went above and beyond to meet your needs. We want to make our guests feel welcomed everytime they stay at our hotel. Our goal at the Springhill Suites is to be the cleanest and friendliest. We are so sorry to hear about the traffic. Thank you again for your review and we hope to see you soon the next time you visit Austin!

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Reviewed May 29, 2012

This hotel was very clean, the staff very accommodating and the room was plenty big with very nice sitting area, larger bathrooms with seperate vanity area and then a seperate desk and bar area. It was the perfect spot and I will definetly look for SpringHill Suites locations for every trip we take in the future.

Room Tip: 3rd floor or higher to avoid the the 1st floor area as it is always busy.
  • Stayed: May 2012, traveled with friends
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Thank avharts7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you for taking the time to write a wonderful review. We look forward to having you stay with us in the future.

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Reviewed May 22, 2012

I went to this hotel for business and had good time. The room is not quite large but has everything you need, microwave, fridge, desk, fridge, etc. The pool and gym closes until 11 pm in case you want to work out late.

Room Tip: I did not try spa neither restaurant, actually the spa was out of service.
  • Stayed: May 2012, traveled on business
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Thank German1513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mara D, Director of Sales at SpringHill Suites Austin South, responded to this reviewResponded April 26, 2013

Thank you for taking the time to review our hotel. We are glad you enjoyed your time at the Springhill Suites Austin South. We apologize of the inconvinence of the workout and pool area closing early. We hope to host you again one day, thank you again for taking the time to review our hotel.

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Additional Information about SpringHill Suites Austin South

Address: 4501 S Interstate 35, Austin, TX 78744-1803
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #34 of 202 Hotels in Austin
Price Range: $125 - $249 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
Official Description (provided by the hotel):
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 
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Also Known As:
Springhill Suites Austin South Hotel Austin

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