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“Excellent Hotel with Friendly Staff”

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Residence Inn Austin North/Parmer Lane
Ranked #90 of 201 Hotels in Austin
GreenLeadersBronze level
Reviewed July 1, 2010

This hotel comes highly recommended. The staff was extremely friendly and helpful. I needed a button sewn on a pair of pants I have and they sent it out for me and had the job done free of charge. Staff always greeted me with a smile and made me feel very welcome. Maid/turndown service was second to none!!! My only regrets were that I wasn't able to tip the maid more when I left and the pool was a bit of a dissapointment (looks much bigger on the website, LOL!!!). These were the only two minuses in a sea of plusses which include free beer, wine and dinner Monday through Friday!!! They really made me feel at home while I was training for my new job. Great hotel, terrific staff, would most definetly stay again ;^>

  • Stayed: May 2010, traveled on business
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1  Thank nikolai09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AUSRN, General Manager at Residence Inn Austin North/Parmer Lane, responded to this reviewResponded April 12, 2011

Thank you for all the wonderful feedback. I am so glad to hear how much you enjoyed your stay. We appreciate you staying with us and hope to see you next time you’re in Austin.

Dharmesh Bhakta
General Manager
Residence Inn Austin North

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (107)
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98 - 104 of 107 reviews

Reviewed April 7, 2010

Nice hotel, staff friendly, but despite having 3 separate Marriott hotels in same parking lot, there was no security staff or controls evident at all. No parking lot cameras, no golf cart security, nothing evident at all. My car was broken into, with over $500 of stuff stolen, plus $250 for window replacement, and my Saturday with family lost to repair shop. Staff onsite took lots of details, implied we would have indemnity, only to have their company call me two days later to say they were not responsible. Very much a good cop, bad cop situation, but NO security to prevent the crime in the first place. Would not recommend location to any women, children, elderly or others who do not carry guns, and sleep in their cars to ensure no break ins.

  • Stayed: April 2010, traveled with family
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1  Thank HoustonHanlons
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2009

We traveled with two teenagers for college tours. Lots of space, two baths. Great staff - pleasant and very helpful. Good location with lots of restaurants nearby. Neighborhood felt safe. Well maintained. Plenty of outdoor space for kids. Complimentary evening buffet and breakfast help offset the cost which was over $200 per night. I'm picky and this hotel met my expectations.

  • Stayed: March 2009, traveled with family
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2  Thank TexasSoftballMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 12, 2009

THE GOOD ... New facility, nice decor, nicely furnished, friendly helpful staff, central A/C unit, plenty of closet space, clean rooms, fully furnished kitchen, nice social evening meal w/drinks, nice full breakfast. THE BAD ... thanks to other reviewer for warning about the parking lot crime, parked within view of main entrance, fitness room carpet needed vacuuming, and mirrors cleaned, fitness room hot & stuffy, get to breakfast early before they run out because they do not "re-stock." Room is slightly loud from outside noises such as rain & traffic.

  • Stayed: March 2009, traveled with family
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Thank familyfuntime
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 27, 2008

Evidently, this hotel is in a high crime area and has been hit frequently by burglars targeting vehicles. Coupled with the lack of security measures (no cameras, open access, and no exterior checks by hotel staff) made the parking lot a buffet for the thieves during our stay. Someone broke into four trucks including ours between 0500-0800.

Recommend that travelers seek other accomodations until the hotel can upgrade their security to a level more commensurate with the criminal threat.

  • Stayed: December 2008, traveled with family
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Thank Redleg6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2005

We stayed at the residence inn the weekend of July 15th. The hotel is a typical Marriott property. Got a very good AAA rate for the 2 bedroom suite. First of all the staff(Natalie) was very helpful, upon initial check-in one of the rooms AC wasn't working, we were quickly changed to another room without any problems. The complimentary breakfast was good and the full kitchen was great amenity. The beds were very firm, but I preferred it. Would definitely stay here again.

  • Stayed: June 2005
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3  Thank Trinia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 22, 2004

Everytime I stayed there I found the beds to be rock hard. I have also been disturbed by the freeway noise but I'm sure if they put you the other side of the hotel, it would not be a problem.

There's a large supermarket just the otherside of the freeway for provisions.

Overall, its upto the usual standards of this hotel chain which is very good. Just the beds and the freeway noise would make me look somewhere else next time.

Free internet access!

5  Thank Murphy1_Murphy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residence Inn Austin North/Parmer Lane

Address: 12401 N Lamar Blvd, Austin, TX 78753-1318
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Austin
#21 Green Hotel in Austin
#55 Business Hotel in Austin
Price Range: $132 - $296 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Austin North/Parmer Lane 3*
Number of rooms: 88
Official Description (provided by the hotel):
Residence Inn Austin North/Parmer Lane is ideally located off I-35, and features apartment-style suites that are 50% larger than traditional hotel rooms. This prime location in north Austin provides guests with easy access to top destinations including The Domain, Lake Travis, and the 6th Street entertainment district. The pet-friendly suites are highlighted by modern amenities including free WiFi and HD TVs, and they offer spacious floor plans with fully-equipped kitchens. Start your day off in the stylish lobby with a complimentary breakfast buffet, and unwind in the evenings with friends and coworkers at the weekday social hour. Maintain your active lifestyle with in the 24-hour fitness center or on the outdoor SportCourt, and spend the afternoons relaxing in the sun by the outdoor pool. Extended stay business travelers will enjoy thoughtful amenities such as a free grocery shopping service, a 24-hour business center, and 400 sq. Ft. Of flexible meeting and event space. With a prime location and modern amenities, the Residence Inn Austin North/Parmer Lane is the perfect choice for your next trip. ... more   less 
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Also Known As:
Residence Inn Austin North/Parmer Lane Hotel Austin
Austin Residence Inn

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