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“Great Management”

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Austin Marriott South
Ranked #20 of 202 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Reviewed February 24, 2014

Upon arrival, we were greeted by a sincerely hospitable staff. Brent Richardson in particular made our accommodations extremely excellent. He provided us with another room at the last second, and informed us of the shuttle service.

With our size group, he ended up saving us around 150$ in cab fares. It was a real pleasure staying with this hotels seriously passionate staff.

Room Tip: Talk to Brent Richardson. He can get you squared away in any situation.
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  • Stayed: February 2014, traveled with friends
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Thank Domenic B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this reviewResponded February 26, 2014

Thank you for your recent stay at the Austin Marriott South. We are delighted to hear that our staff was very accommodating for you! We look forward to seeing you again next time you are in town. Thank you for taking the time to leave us your feedback.

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383 - 389 of 550 reviews

Reviewed February 5, 2014

I spend a lot of time in Marriott properties, so they pretty much all blend together...unless they do something to stand out. The staff was very nice, but the real difference makers were the ladies in the concierge lounge for breakfast! First off, they offer made-to-order eggs and omelets in the concierge lounge - a much nicer option than the usual pan of eggs. And the ladies there worked hard to make sure everyone is well taken care of. This was my first stay at this property, but you could tell that the ladies in there knew most of the regulars by name, asking about kids, etc. Certainly makes business travel much nicer if the staff in the hotel actually takes an interest in their guests. As for the property itself, nice enough,..room was smallish, but the bathroom was larger than the average Marriott bathroom (you know where the door can barely open because the toilet is so close?). Definitely would stay here again.

Room Tip: Room tip: ask for a room on the back hall away from the highway.
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  • Stayed: February 2014, traveled on business
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1  Thank ldw30341
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this reviewResponded February 17, 2014

Thank you very much for leaving us with such positive feedback! We are pleased to hear how nice your stay was with us and that our staff was very accommodating for you. We look forward to hosting you again and would like to learn more about you as well like all our guests.

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Reviewed February 2, 2014

By far the best place to stay in Austin! Super friendly staff that treats you like family, from the front desk all the way to the shuttle drivers! I will for sure be staying here when I come back to visit!

  • Stayed: February 2014
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Thank TXworldtravelerTX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this reviewResponded February 4, 2014

We are looking forward to hosting you at the Austin Marriott South again very soon! Thank you very much for taking the time to share your kind feedback.

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Reviewed January 26, 2014

Staff very polite and helpful. Platinum member - asked for a suite upgrade as was staying the weekend with the family - they promptly obliged. Since we stayed the weekend and the lounge was closed even gave us breakfast coupons for the whole family - very much appreciated.
On morning # 1 - family had to get out of the room quickly for an early appointment - we asked room service in lieu of going to the restaurant - and they obliged. The property is clean and has a nice entrance. Parking is convenient in the underground garage. Easy highway access and in out of Austin. Highly recommended hotel - well done staff!

Room Tip: Ask for corner rooms (ending in 25)
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  • Stayed: January 2014, traveled with family
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Thank dssrriri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this reviewResponded February 4, 2014

Thank you for your recent stay at the Austin Marriott South! We greatly appreciate you taking the time to leave us positive feedback. We look forward to seeing you again soon.

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Reviewed January 5, 2014

We stayed at the Marriott South because we wanted to avoid downtown traffic. Very convenient location. The room was fine, typical Marriott room, but the staff exceptionally nice and helpful. I'm a Platinum member and we really enjoyed the concierge lounge. The food was great and the staff in the lounge just as friendly as can be. We had been at the Marriott in El Paso the week before and this concierge lounge left the one in El Paso in the dust. Way back in the dust. Plenty of good parking.

My only complaint was that we were there on New Year's Eve and there was a large group of 20-something people, obviously drunk and many obviously not Marriott guests, who were rampaging up and down the hall on the 5th floor until well after 4 AM. I suggest that the hotel might want to have guests sign a "no party" agreement before they check in on an event night.

We would definitely stay at this hotel again.

Room Tip: Ask for a room away from I-35 which is a busy interstate close to the hotel.
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  • Stayed: January 2014, traveled as a couple
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1  Thank cachevalley1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this reviewResponded February 5, 2014

Thank for your recent stay at the Austin Marriott South! We are very happy to hear that you really enjoyed the hotel. We appreciate you leaving us with the feedback about the loud guests you encountered during your stay. We have taken your feedback to help prevent future noise issues within the hotel because we want all of our guests to have a quiet and comfortable night's rest. We look forward to seeing you again when you return to Austin.

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Reviewed December 16, 2013

We just finished our stay at the Austin Marriott South, one of Austin's few full-service Marriott properties. The hotel is conveniently located off I-35 - just a few miles from the University of Texas/downtown area. I am a Marriott Platinum member and stayed here on points, but the room rates were only moderately more expensive than the Fairfield Inn and Springhill Suites next door.

The service provided at this hotel is phenomenal. We arrived a few hours before the room was ready, and Lizzy at the front desk gave us a voucher for a complimentary appetizer and drinks in the lobby restaurant. After a long day of driving, the voucher was a very nice (and much appreciated) gesture.

Upon check-in, Lizzy upgraded us to a corner suite on the fourth floor. The suite was huge, with separate living, office, kitchenette, and bedroom areas. There were two thermostats, and the powerful air conditioning quickly cooled the room down. Other than the stained and lumpy pull out couch mattress, the room was spotlessly clean.

Service in the concierge lounge was also excellent. For breakfast the lounge provided an omelette station with more than 10 different toppings - very delicious. There was also a selection of cereal, fresh fruit, yogurt, breads, blueberry scones, chocolate croissants, southern-style grits, bacon, scrambled eggs, and potatoes. The lounge also offered evening appetizers (during our stay: strawberry and goat cheese salad, assorted cheeses, crackers, fresh fruit, pasta salad, and jalapeno poppers) and dessert (pumpkin cheesecake and cookies). If you have the option to stay on the concierge floor, it is worth the cost.

We also used the indoor pool and well-stocked gym. There is no hot tub at this property, but the pool was heated and kept very warm.

  • Stayed: December 2013, traveled on business
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1  Thank JonesHouston29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 22, 2013

This hotel is in an excellent position for the Circuit of The Americas being just out of town but close enough to downtown for the hotel to offer a free shuttle. A friendly welcome and efficient staff make the stay very pleasant in a clean and tidy environment.
Try to avoid roadside rooms as there is a lot of traffic on the adjacent freeway which can be noisy.
With a vehicle there are restaurants such as Chillis close by if you do not want to head into the city. The in house restaurant/bar is very good also.
This is a good base for the area.
Transfer from the airport is $15 via the shuttle, a taxi at night from downtown is around $22 daytime vary from $14 up dependant on time and location.
If you are driving beware the rush hour times on I-35 it is just solid!
Overall would stay here again without hesitation.

Room Tip: Rooms roadside can be noisy
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  • Stayed: November 2013, traveled with friends
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Thank CarlF1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashley M, Sales Coordinator at Austin Marriott South, responded to this reviewResponded November 25, 2013

Thank you for choosing the Austin Marriott South during your visit to Austin to Formula 1. We appreciate you taking to time to share some of your feedback. We definitely are an excellent central location to Circuit of the Americas and downtown, as well as the airport. Next time you stay with us, you may ask one of our associates for recommended driving directions to downtown. We can steer you away from the interstate traffic to reach your destination a lot quicker! You may also take advantage of our complimentary shuttle to downtown in the evenings. We look forward to hosting you again in the future.

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Additional Information about Austin Marriott South

Address: 4415 S Interstate 35, Austin, TX 78744-1802
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Austin
#29 Family Hotel in Austin
#51 Business Hotel in Austin
Price Range: $87 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Austin Marriott South 3.5*
Number of rooms: 211
Official Description (provided by the hotel):
Austin Marriott South sits just a short drive from the State Capitol, Austin’s exciting live-music scene on 6th Street, and Downtown Austin attractions. Our hotel in South Austin is perfect for business and leisure travelers who want to be close to it all. We offer guest rooms that feature a refrigerator, high-speed Internet Access, flat screen TVs, and luxury bedding. Austin Marriott South offers complimentary parking and features an on-site restaurant, the Limestone Lounge & Kitchen. Guests enjoy the convenience of being able to work out in our fitness room or take a dip in our indoor pool. We welcome you to stay with us at our comfortable and stylish hotel in South Austin, and to have everything you need for a wonderful stay in Texas. ... more   less 
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Also Known As:
Austin Marriott South Hotel Austin
Marriott Austin

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