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“Great Park & Fly option” 4 of 5 bubbles
Review of Hilton Austin Airport

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Hilton Austin Airport
Ranked #47 of 199 Hotels in Austin
GreenLeadersGold level
College Station, TX
Level Contributor
109 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Great Park & Fly option”
4 of 5 bubbles Reviewed January 13, 2013

We booked the park and fly option that included 5 days of parking with the rate. We had an early flight out of the Austin Airport the next day. This was a great option. The 5:40am shuttle was very convenient and we were dropped off at the terminal in a couple of minutes. Upon return, the shuttle was right there after we called and had brought our car to the front door of the hotel ready to go. I would definitely recommend this for an early flight. Very convenient and fast.

The hotel staff was very friendly and check-in, check-out was a breeze! The hotel is nice and clean. We had a very quiet stay, despite begin located on the airport property. Our room was on the side of the hotel farthest from the airport terminal.

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank winags
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason R, Manager at Hilton Austin Airport, responded to this review, January 15, 2013
I’m glad to hear that your stay was enjoyable! Thank you for the kind words and we hope to see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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996 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (122)
Date | Rating
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English first
San Antonio, Texas
Level Contributor
155 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed January 13, 2013

This hotel is near the airport, but at least a few miles away from everything else in Austin. There are no restaurants or attractions nearby.
Having said that, the hotel is beautiful. If you want to just relax in a hotel, this is a good choice. The architecture is a little different from most hotels. It is round building (former airline terminal). The lobby is large, with plenty of seating and lighting.
Rooms are a little larger than most hotels, very clean, and well appointed. The bed was also very nice. My in-room wired internet access was problematic. I ended up using the wireless access in the lobby, which worked out fine since the lobby was comfortable.
The restaurant is similar to other restaurants in 4-star hotels.

  • Stayed January 2013, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TWueste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason R, Manager at Hilton Austin Airport, responded to this review, January 15, 2013
Glad to hear that you enjoyed the hotel and had a relaxing stay. While we are a little off the beaten path, we are just a 10 minute cab ride to downtown Austin. The airport flyer also stops right in front of the hotel. It’s just $2 round trip to downtown and has stops at all of the popular spots. But, we have everything you need right here; an excellent restaurant, a great lobby bar with plenty of tv’s, Starbucks coffee shop for your caffeine fix, a gym and heated pool! Our hotel was formerly the command center for the Bergstrom Air Force Base, hence the shape. It was dubbed “the donut” by those stationed here. Sorry to hear about the issue with the wired internet. We now offer complimentary wired and wi-fi in all of our guest rooms. We look forward to your next stay.
Best Regards,
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Sidney, Maine
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed January 9, 2013

We stayed here before an extremely early flight to Hawaii. It was great to be able to get up and get to the airport in just a minute. The price was rather high ($180 once taxes figured in) so I wouldn't choose this option often -- if it were lower I'd recommend staying here anytime you have a flight to catch.

There was a box of chocolates on our bed because we were Hilton HHonors members, which was really nice (and the chocolate was good, too!). We had dinner in the atrium at the bar and the food was quite good. All in all, a good stay.

  • Stayed January 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jessica G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason R, Manager at Hilton Austin Airport, responded to this review, January 11, 2013
Thank you for the compliments! I’m sure Hawaii was amazing. We do make for an easy start to an early morning flight or a hassle free beginning to your vacation. You can start to relax here before your vacation even begins. I’m glad to hear we gave you a good send off and we hope to see you again.
Mahalo,
Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Muskegon, Michigan, United States
Level Contributor
74 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed January 8, 2013

Rooms were up to date and clean, hotel staff friendly and informative, quiet rooms, airport shuttle service at 5 am. What more could we ask for? We had to catch an early flight and the shuttle took less than 5 minutes to get to the airport. We just needed a place close to the airport to hang our hats for the night.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Pat H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason R, Manager at Hilton Austin Airport, responded to this review, January 11, 2013
We’re glad to hear you enjoyed your stay. It really does make for a stress free early morning flight. You can even take advantage of our airport parking package: Park your car with us, enjoy a relaxing evening in our restaurant or lounge and get a good night sleep before your flight. We’ll take you to the airport in the morning and pick you up when you return.
Thanks for your comments and we can’t wait to see you again.
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Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed December 27, 2012

Pros: Got in late (2:00 am) due to a late arriving flight. Called for the airport shuttle when I landed -- it was waiting for me by the time I got to the curb. Great convenience and time savings. Cost of the hotel was great ($99 / night) and a tremendous value. Standard Hilton rooms and roomy. Quirky design to the hotel (used to be command center for air force base I was told). Quick, full-service breakfast in the morning

Cons: Not exactly the place to stay if you are looking to enjoy Austing for a few days. This is an airport hotel and not convenient if you plan to hang out downtown or on-campus

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank zmoba96
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason R, Manager at Hilton Austin Airport, responded to this review, January 7, 2013
Thanks for taking the time to post about us. I’m happy to hear your pick up was easy and you had a great stay. Next time you’re in, check out the Airport Flyer. It’s the city shuttle that picks up right in front of the hotel. It will take you downtown and stops at all of the area attractions, close to UT campus as well. We are only ten minutes from down town and the best thing about the shuttle is that it only costs $2 round trip. Hope to see you again soon!
Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Taylor, Texas
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 18, 2012

I love this place! Staff is always helpful and friendly. The hotel is lovely and clean. I love the parmesan french fries. The only down side was the hotel breakfast. $15.00 for mediocre food. Overall it is one of my favorite places to have a staycation. Quiet and relaxing.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank apwold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason R, Manager at Hilton Austin Airport, responded to this review, December 20, 2012
Thanks for the kind words! What really helps our guests have an enjoyable stay is that we have a staff that loves to work here and truly enjoys what they do. Those parmesan fries are awesome aren’t they? I have to limit myself to one order a week. Right now we are looking at ways to upgrade our breakfast buffet next year without increasing the prices. But if you don’t like what you see on the buffet we also have an excellent ala carte menu. My favorite plate is the breakfast tacos, hands down. You can pretty much put whatever ingredients you want into them and the salsa rocks!
Hope to see you soon and Happy Holidays,
Jason
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Scott, Louisiana
Level Contributor
37 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed November 30, 2012

We attended a regional convention and were gifted by staying at the Hilton Austin Airport. From the time we drove up, with the porter and valet; to the front desk and valet to the room, we were very happy. The luggage valet told us the history of the hotel (was part of the old airport terminal). The room service was awesome and food was extraordinary. I would highly recommend use of this hotel. Easy to get around and very easy to get to if coming in on hwy 71 from Houston area.

Room Tip: These rooms are in a circular set up. Some face in to the beautiful lobby and all others face out f...
See more room tips
  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CruisingDeacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason R, Manager at Hilton Austin Airport, responded to this review, December 3, 2012
Dear Guest,
Thank you for the nice comments! I’m glad to hear we took good care of you and that you enjoyed your meals with us. I’ll pass along the Kudos to our staff. Thank you again and we look forward to your next stay.
Best Regards,
Jason Roberts
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Austin Airport

Property: Hilton Austin Airport
Address: 9515 Hotel Dr, Austin, TX 78719-2310
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Austin
#30 Romantic Hotel in Austin
#53 Family Hotel in Austin
#57 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Austin Airport 3.5*
Number of rooms: 262
Official Description (provided by the hotel):
Enjoy the convenient location two minutes from the terminal at the Hilton Austin Airport hotel, the only hotel on Austin Bergstrom International Airport grounds. Take the complimentary 24-hour shuttle to the airport and enjoy easy access to downtown Austin with the convenient Airport Flyer service. Settle in to a spacious hotel room with modern amenities and complimentary internet access, or choose a suite with an additional boardroom, fitness room or living room. ... more   less 
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Also Known As:
Hilton Austin Airport Hotel Austin
Austin Hilton

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