Had a horrible stay here this past weekend. To start with, we were ripped off at a non-refundable rate of $500 a night for our room during the US Grand Prix. While we were there, someone walked into the hotel asking the room rate. They were quoted $250/night and immediately left saying, "No way!" Yet we were paying twice that rate. Their normal rate is $99/night for that room.
When we arrived, the toilet was stuffed up. The bathroom door had amateurishly applied paneling on it which was falling off. There was also a HEPA air cleaner sitting in our room. Why? Was it to mask the odor of a corpse from a previous stay, or mold? In any case, it was very suspicious to say the least.
The free breakfast was horrible. My wife and I tried the eggs and they tasted like egg substitute. We stuck to yogurt from then on.
The windows in our room had this ugly dirty film on the outside like they hadn't been cleaned for a very long time.
The worst part was the bug I killed on the sheets. I think it was too big to be a bed bug (although the billboard that you pass from a bed bug exterminating company down the street from the hotel was a little disconcerting.)
There is a tremendous amount of construction going on around the hotel on the street it's on, and it's quite a pain to get too also.
All in all, a place I will never go back to. Caveat emptor.
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- Also Known As:
- Comfort Suites Austin Airport Hotel Austin
- Austin Comfort Suites