You will wait - on a Monday afternoon at 2:00, we waited about 45 min, but inside the whole time. You stand alongside a bar most of your wait, so you can order drinks. They have free water (infused with cucumber, lemons, and limes) along the way. They offer to order a milkshake while you wait, and they bring around samples of things. It is loud.
The menu is eclectic and creative - our family ordered different burgers. It is all fresh, tasty, and very well made. They grind the beef on site and you can observe this while waiting. Buns are made there, too. Was very excited about the drinks - they are not the mainstream sodas, but local-made and taste so much better. Tea is fresh brewed but not the best I've had.
The burgers are very good but not "the best". Well made, the meat itself lacks some flavor. Texture is excellent (small grind) but we prefer our burgers marinated so there is flavor in the meat. The parmesan fries with truffle aioli sauce are amazing. Overall an excellent meal with a very cool experience. Just be prepared for a wait, or attempt a time the line is shorter.
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