This place is actually a 2-star hotel. What gives it a 3rd star is very simply the price. There is no other facility in this part of Austin in this price range.
This hotel is old. If not old than at the very least abused. It doesn't look like much has been invested into keeping the place maintained. The staff is good, no complaints with the people skills, just not up to par with the current newer Holiday Inn Expresses or Hamptons.
The mattresses are hard. Hadn't slept on anything harder since Cozumel. If you've been to Mexico, you know hard mattresses is what you get.
There are odors all over the building. It is not a good sign to walk down the hallway and see a row of stick on deodorizers. The elevators smell, the hallways smell, the rooms smell.
Speaking of elevators, one of them I am convinced sounds like it could plummet at any time. A very loud CLUNK , going up and down was a little disquieting. Mentioned it to the staff, but not any real comment.
"Breakfast on the run" is commercially wrapped muffins and Quaker Oatmeal granola bars, packets of oatmeal and oranges. The coffee cups provided are not insulated, so carrying 2 of them to the room made for a very fast run to avoid dropping them. Just too hot to handle. No trays were provided for transport.
I get the impression that the Corporate ownership is doing nothing more than milking the location of this facility. Doesn't appear to be much uprgrading in a very long time if any.
But, for the price, for this location, makes it a 3-star choice.
I, however, will pay more for a better nights sleep.
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- Also Known As:
- Homestead Studio Suites Austin - Downtown -Town Lake Hotel Austin
- Extended Stay America Austin
- Homestead Suites Austin
- Austin Homestead Suites
- Homestead Austin