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“Nice Hotel”

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InterContinental Stephen F. Austin
Ranked #10 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Reviewed January 27, 2014

I checked in today for a five day business meeting and the staff was great especially Madison at the front desk. She was very nice and friendly and made me feel welcome. My room is a suite which is great too. Clean and quiet looking forward to this stay! The hotel is one block from Trinity street where there are shops and many restarants and bars to choose from. I ate at the Iron Cactus for lunch Mexican food which was very good. I will eat there again.

Room Tip: My room is fine on the 8th floor.
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  • Stayed: January 2014, traveled on business
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Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this reviewResponded January 29, 2014

Hello David! You're absolutely right, Madison is the kind of person that makes our guests feel "at home" and we're real lucky to have her on our side! Hope to welcome you back soon to experience the hotel and more nearby eateries, including our in-house restaurant The Roaring Fork. Their Green Chili Mac and Cheese is outstanding!

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994 - 1,000 of 1,125 reviews

Reviewed January 25, 2014 via mobile

I stayed here on a recent business trip. It's a lovely old hotel that's been beautifully restored. The room was fabulous. Front desk staff was courteous and helpful. Four blocks to the Texas Capitol grounds. Great eating spots nearby. Will stay again.

Stayed: January 2014, traveled on business
Thank Robert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this reviewResponded January 29, 2014

Thank you Robert, for sharing comments from your recent stay with us and for being such a supporter of the InterContinental Stephen F Austin! It's true, we do have an amazing team here, and our location just couldn't be better, so we appreciate your kind remarks and hope to be able to host you again soon!

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Reviewed January 22, 2014

Even though I give five starts to this hotel, without any reservation, I had hard time finding it in the first time, even though I passed its location on the Congress Avenue several times. It turned out that the actual entrance to the hotel is on East 7th Street on the side and there's no large sign that would lead you to it. Well, that's the only somewhat negative experience that I had.

There is a third party parking lot right across the hotel and there's no open access to hotel's parking lot. But the valet service is very prompt and can bring you your car anytime you need it (in my case I just walked to the place of my meeting so close it was). The valet parking costs $20 per day and you can take you car and bring it back to the valet without any extra charge (except tips, of course). It is located just one block from the famous 6th Street with a lot of bars and music. There are also plenty of good restaurants in the area, even right across from the hotel there is a cart which sells delicious Turkish kebabs, swarma and falafel.

My room was very comfortable with a large bathroom. They even had a separate vanity desk for ladies to apply makeup. The reception desk clerks were very courteous and friendly.

I will definitely seek to stay in this hotel again, including pleasure trips.

Room Tip: If you are flexible with your travel itinerary, they often offer special rates on particular dates t...
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  • Stayed: December 2013, traveled on business
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Thank AlexS101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this reviewResponded January 29, 2014

Hi AlexS101 and greetings from nearby Austin! I wanted to thank you for taking a moment to let us know how we're doing; from the sound of your comments I believe we did just fine! We take tremendous pride in delivering (and hopefully exceeding) our guest's expectations. It's so nice to now be able to take your great feedback and share with the rest of our team, particularly those that you mentioned specifically. Again, thank you!

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Reviewed January 17, 2014

Stayed there for the first time, and am impressed with the size of the guest rooms, the service and location. Great Roaring Fork restaurant in the hotel. Very impressed! Will definitely stay here again...also great conference rooms.

Room Tip: Register for their frequent guest program and ask for a king room.
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  • Stayed: January 2014, traveled on business
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Thank LBHouston11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this reviewResponded January 21, 2014

Greetings from the InterContinental in Austin, LBHouston11! I want to thank you for taking a moment to let us know how we're doing, which I must say, sounds like we're doing just fine in your books! We are so lucky to have an incredible location. Our guests can choose the craziness and fun of the nearby music district, or the relaxed atmosphere of our newly remodeled Stephen F's Bar and Terrace. Or both! Please come back and see us again the next time you're in Austin!

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Reviewed January 15, 2014

Location of the hotel was perfect... We were upgraded to a suit room and it was really the best ...
Food, service was excellent... And ofcourse the management and staff was perfect,trying their best to make your stay unforgettable... Highly recommended...

  • Stayed: October 2013, traveled as a couple
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1  Thank ALEV M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this reviewResponded January 16, 2014

Hello Alev and thank you for the very nice review and recommendation! We are so pleased you enjoyed our property and hope you are able to come back and see us one day! I see that you are in Istanbul; we have a beautiful InterContinental there which would be worth visiting. Particularly their newly renovated Safran Restaurant; great views and live classical Fasil music! Sounds heavenly!

Thank you again and take care.

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Reviewed January 14, 2014

This fabulous hotel was recommended by a friend....what an amazing experience! We came for a nice getaway after the Christmas holiday. The hotel is beautiful with a fabulous setting on Congress St. giving easy access to everything Austin! The staff / customer service made the experience that much better....what a great group of people. The room was wonderful and the food was awesome. I would come back here anytime . See you soon.........

  • Stayed: December 2013, traveled as a couple
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Thank Sherry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this reviewResponded January 15, 2014

Thank you! Testimonies from guests such as yourself are priceless! We are so pleased you enjoyed your stay, and do come back and see us soon. Take care.

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Reviewed January 13, 2014

Was on business and loved this hotel. It was recently remodeled and beautifully done. My room was so pleasant and I slept well in one of the most comfortable beds ever. It also had a high tech panel to control the air and lights from the bed. The food was the best I've had at any hotel and the service was phenomenal. Even the meeting room was enjoyable - with french doors to an outdoor terrace. It's also in the heart of downtown. Not one negative at this InterContinental, which was a pleasant surprise!

Stayed: January 2014, traveled on business
Thank CRMays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
StepheFAustinHotel, Guest Relations Manager at InterContinental Stephen F. Austin, responded to this reviewResponded January 15, 2014

Hello and thank you so much for that wonderful 5 Star review! We appreciate your business and that fact that you took time to share your comments. Take care and hope to see you again soon.

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Additional Information about InterContinental Stephen F. Austin

Address: 701 Congress Avenue, Austin, TX 78701-3216
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Austin
#4 Business Hotel in Austin
#8 Romantic Hotel in Austin
#14 Green Hotel in Austin
#15 Family Hotel in Austin
Price Range: $160 - $697 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Stephen F. Austin 4*
Number of rooms: 189
Official Description (provided by the hotel):
Keeping it weird in style ever since we opened in 1924, thanks to the people of Austin who funded our construction! When we opened we were the tallest building in Austin at 10 stories tall. We have gotten a little taller, 15 stories currently, but the city has grown up around us over the years making us a hidden gem in the heart of downtown. We are located 1 block from 6th street, 3 blocks from the Capitol and walking distance to all the activities that make Austin the amazing city that it is. If you are looking for the true experience of Texas and Austin book a room with us. ... more   less 
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Also Known As:
Intercontinental Stephen f. Austin Hotel Austin
Intercontinental Austin

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