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“Bad and Dangerous”

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Red Roof PLUS+ Austin - South
Ranked #116 of 203 Hotels in Austin
Houston, Texas
Level 3 Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Bad and Dangerous”
Reviewed May 7, 2012

Cheap but rooms were dirty
Found needles and lingerie under bed
Was ok for a night to crash after Sixth Street (close enough)

  • Stayed June 2011, traveled as a couple
    • Service
Helpful?
1 Thank saiku88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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339 reviews from our community

Traveler rating
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    86
    66
    41
    36
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (60)
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English first
Detroit, Michigan
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 3, 2012

I attempted to stay at this hotel through a rate purchased through an online agency. The person at the front desk was clueless and slow; and, in the end, was unable to find my reservation. Additionally, the lobby reeked of stale beer. If you're booking through an online service, beware; they're happy to lose your reservation and share in the revenue with the agency.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank nirav b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofaustin, Manager at Red Roof PLUS+ Austin - South, responded to this review, May 5, 2012
May 5, 2012

Thank you for taking the time to share your recent experience at Red Roof Austin South, I am disappointed in learning that our front desk staff was unable to assist in correcting your reservation issue.

Please contact me at (512) 448-0091 for a resolution of the missing reservation.

Thank you,
Robert Schreier, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Austin hotels

Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 29, 2012

This place is conveniently located right off the highway and it's pretty close to several good bars and restaurants. It's also cheap. That's pretty much everything good that I can say about it. The service was spotty. We arrived a little early and we were trying to see if we could leave our suitcases at the hotel while we were running some errands (we had some leftover lunch food that we didn't want to keep in the car). Receptionist was rather curt with us. "You are too early. Check-in time is at 3 pm". Didn't even try to act like she was sorry she couldn't accommodate us. But whatever, I guess you can't expect that for 80 bucks per night. The second receptionist that actually checked us in at 3 pm was very courteous and professional.
The rooms were mediocre. There was no lock on the bathroom door, which I thought was rather odd. The bathroom itself was scuffed up and dingy. The room smelled musty. The a/c was working, but would not shut off automatically. So the room would get too cold. And once you turned it off it would get too hot.
But overall not a terrible choice to spend one night.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Faith620
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin Texas
1 review
Reviewed April 29, 2012

we stayed 2 nights this time at this Red Roof Inn but in the past I always stay here because they are very consistent
and because I believe that's the only way to bring customers back is the consistency to service and attention to detail,the rooms are comfortable and clean,and the front desk Personnel was very attentive,and polite,I believe her name is Sabrina she was really attentive and gracious,
and that is nice to see wherever I go, I really enjoy the stay I will always stay at this property when I have people visiting me from out town.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chefj60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abilene, Texas, United States
Level 2 Contributor
5 reviews
Reviewed April 9, 2012

Rooms were clean, and everybody was extremely hospitable. Would definitely stay here again! Special thanks to Sherief for making us feel welcome and going out of his way to help us out!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level 5 Contributor
99 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 11, 2012

Thin walls, could hear everything nearby. Room is in need of remodeling. Service was the only good point. Thanks Shariff

  • Stayed January 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank popwolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Redroofaustin, General Manager at Red Roof PLUS+ Austin - South, responded to this review, February 20, 2012
Thank you for the positive comments on the service received during your stay at our property. I apologize you experienced noise issues and were not satisfied with your room. I hope you will give Red Roof Inn another opportunity to serve you in the future. Thank you, Robert Schreier, General Manager (512) 448-0091.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level 3 Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed December 15, 2011

We stayed one night at this Red Roof. Nice clean property, close to lots of restaurants. The rooms are good, a tad small and basic but adequate. Hey were clean and the beds comfortable. That's all I really ask for in a cheap short stay.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank daniel_m84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Roof PLUS+ Austin - South

Property: Red Roof PLUS+ Austin - South
Address: 4701 South I-35, Austin, TX 78744 (Formerly Red Roof Inn Austin - University of Texas)
Location: United States > Texas > Austin > South Austin
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#16 Best Value Hotel in Austin
#71 Business Hotel in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Roof PLUS+ Austin - South 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Experience Red Roof PLUS+. Adding more WOW to your stay! Discover an enhanced experience with all new rooms and our most requested higher-end amenities. A completely remodeled and upgraded stay. The Red Roof PLUS+ Austin South, TX is a pet friendly, family friendly hotel. This hotel is close to I-35, SR-71 and South Congress Ave (SoCo) shopping district. The Red Roof Inn Austin is conveniently located near Austin Bergstrom International Airport (AUS), University of Texas-Austin, Southwest Texas State University and St. Edward's University. This hotel is also near the Texas State Capitol, Lyndon B. Johnson Memorial Library, Texas Memorial Stadium, Krieg Field and Palmer Auditorium.When you check in, check out the fantastic new amenities in our NextGen ® design rooms! The rooms at this 100% Smoke Free inn feature a stylish, boutique design with all new furniture, spa-inspired bathrooms with modern vessel sinks, new comfy Rest Suite beds by Serta, plush high-end bedding, modern design flooring, comfortable new seating and a large, flat-screen TV. This Red Roof PLUS+ hotel also features Premium Rooms with breakfast and a snack ready in your room! Now offering Red Roof's new Order Inn program, where guests can order delicious food for in-room delivery. The Red Roof PLUS+ Austin South with free WiFi, suites, an outdoor heated pool, in-room safes, elevators, interior corridors, and more. This location offers “On Command Video” with a selection of free TV channels, pay-to-view premium channels, movies, music and games. Experience our complimentary coffeehouse-style coffee and tea in the lobby. One well-behaved family pet per room is welcome. ... more   less 
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Also Known As:
Red Roof Inn Austin - University Of Texas Hotel Austin

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