Management...Below average Not friendly at all. Disciplined staff in of guest "I am the manager!" No one spoke unless spoken too first.
Cleanliness...Way below average Black mold in the grout in the tub Stains in the carpet Musty smell in the rooms Hallways smelled terrible Dirty wet floors at exit Trash and nails in parking lot
Breakfast... Frequently out of Good coffee Breakfast bars, packaged oatmeal, apples and bad oranges - not a good way to start the day
Other... Stained towels Noisy pool area late at night Unsupervised children No one at reception desk or answering phone Poor cable reception Very slow "high speed" Wifi
Simply put, I will not be staying here EVER again
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- Also Known As:
- Extended Stay Deluxe Austin-Northwest-Research Park Hotel Austin
- Extended Stay Austin
- Austin Extended Stay