Went on a Friday and got there about 10am. There was a large line already. Some people start lining up at 07:30 to sample this BBQ. They serve until they sell out. The door opens at 11:00. So while waiting in line they send someone to ask what you are going to order. This isn't to take your order only to let you know what might be available when you get to the counter. They also tell people near the back when they think they will run out so you don't wait unnecessarily. While waiting a wait person comes along the line and allows you to buy soda or beer. The access to the bathroom is open throat if you need it. We talked with others in the line and had Avery enjoyable wait. As we neared the door they started at the back providing a little snack of dough wrapped sausage until they ran out. This was a nice touch for those who had waited the longest. So once inside you still wait. Once you get to the counter you give your order, meat is cut right in front of you and you pay. We ordered two 2 meat plates. This allowed us to sample ribs, pulled pork, turkey and brisket. They gave us both fatty brisket and the lean since. We weren't sure which we wanted. What can i say, the ribs were excellent and heavy with pepper , the pulled pork also great. The real stars were the turkey and the brisket. For me the fatty brisket was incredible and without a doubt the best brisket I have ever eaten. My wife liked the lean brisket, very tender and full of flavor. The turkey was moist and very flavorful. In the end we waited four hours and I have to say it was worth it. If you aren't up for the wait go during the week, I was told crowds are much less. Biggest crowds on Friday and Saturday. Another option is if you are wiling to order 5 pounds of meat and can plan ahead (at least 3 days ahead) then you can get your BBQ before the crowds. We saw people walking in and out around ten with boxes of BBQ.