My husband and I just returned from a quick weekend away at the W Austin. We went there last year back in the fall, and loved the hotel so much we decided to stay again.
Check-in was great. It was Friday at 4:00 - and a mob of folks were checking in. One computer went down, and our check in person handed us off to another person instead of making us wait. We were quickly checked in. I love the fruit water they have in the reception area.
We stayed in a Cool Corner Suite - very quiet, AWESOME bed, comfortable, great views, nice amenities.
We ordered room service breakfast both mornings, as well as late Saturday night dinner. Room service was quickly delivered each time, and the food was great.
We spent some time in the lounge/bar they call The Living Room. I love that bar - fireplace, cozy vibe, great servers (enjoyed sweet Samantha), super menu, and great happy hour prices. That bar is truly one of my favorite places in Austin.
The W's location is perfect. Centrally location downtown, yet close enough to Town Lake and South Congress.
I especially tip my hat to the staff at the W. Every single person we encountered was very, very nice, and always asked, "How's your stay going so far?"
Two minor problems - our huge and fantastic tub's stopper didn't work so we weren't able to use the bathtub which was so inviting, and the W's repair guy was unable to fix it. They have a wonderful charger station bedside, but no iPhone 5 charger in it. In fact, it's very difficult to find a plug to charge your phone bedside. We ended up charging our phones in the living room of our suite. Not a big deal, but we do use our phones as clocks and prefer our phones to be bedside. Seems to be a consistent issue with lots of hotels.
Love this hotel, its vibe and location, as well as the fantastic service and decor.
- Official Description (provided by the hotel):
- Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more less
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- Also Known As:
- w Austin Hotel Austin