Checkin: Great service as always. One complaint; they have a very small lobby which, when hosting a conference, can mean it's difficult to get through the crowds to get to the elevators.
Rooms: Lovely, clean, that usual high standard. My bathroom had a small shower with a small, but very deep tub. This was surprisingly lovely, except for the fact it was so high it was difficult to get in and out of. A step maybe? Also the towels were a little rough and stringy.
Room service: Surprisingly bad experience. 22% service charge, with a $4 delivery fee. My burger and fries was $20+. Insane. The burger was way overcooked and the fries were cold. Expected a lot more from a W, it's hard to get burger and fries wrong.
Location: Excellent and convenient for getting around.
Bedroom: Really comfortable bed. I was in room 1221, and I didnt hear a sound sound for my whole three nights.
- Official Description (provided by the hotel):
- Our hotel, located in downtown Austin, is next door to the famed Austin City Limits music venue. Our boutique hotel rooms are stylish and comfortable, we also offer over 10,000 sqft of event space. ... more less
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- Also Known As:
- w Austin Hotel Austin