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“Great Service and Beautiful Location” 5 of 5 bubbles
Review of Omni Barton Creek Resort & Spa

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Omni Barton Creek Resort & Spa
Ranked #48 of 197 Hotels in Austin
Dallas, Texas
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Great Service and Beautiful Location”
5 of 5 bubbles Reviewed December 3, 2013

Wonderful experience over Thanksgiving this year. The staff here is very warm and helpful and the grounds are just lovely. Views from the rooms in the Tower are beautiful in any direction.

While I'll admit it might not be the taste of every visitor, I loved that the hotel is a slightly crazy mix of corridors and stairs. It made it see more intimate and less like a Vegas resort. Yes, I got lost quite a few times the first day....but that's how I found interesting places. I enjoyed the exploration. They have great activities to keep children happy and I generally just liked the feel that we could treat the place like we were at home. I truly felt comfortable, whether we were taking drinks out to the lanai to watch kids run around on the lawn or lounging in a side lobby while my husband satisfied his urge to play the piano (Steinway's around many corners.)

We also did the breakfast buffet each morning and it was truly fantastic. Great options and warm service with live music to accompany. Wonderful start to each day.

My small nit pick would be the rooms and specifically the bed's comfort. The toilet in our room had no cover over the toilet bowl. Without much counter space, I felt constantly in fear that I was going to drop something into the bowl. A lid would have been nice. Second, our king size bed was an enigma to me. One, it was lumpy, and two it was incredibly short. We are tall people (5'11" and 6'5") and have a king bed at home off which our feet do not hang. While this was labelled a "King" I really have no idea what it was, but my feet hanging off the end was definitely distracting. A California King is actually longer than a regular King so I just don't know.

But this was a small inconvenience for a wonderful trip and great memories of our weekend spent at Barton Creek. We will be back.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CalHobbes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, December 10, 2013
Thank you for your gracious feedback on all aspects of your recent visit to the resort. We appreciated the feedback on the areas that were enjoyed along with the items noted for improvement. I personally apologize for the inconveniences you experienced and would like to invite you to contact me directly at james.walsh@omnihotels.com to discuss further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,777 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (230)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
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English first
Austin, Texas
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 2, 2013

My wife and I wanted a relaxing weekend but didn't have enough time to drive very far so we stayed in town and booked a room at Barton Creek for the weekend. It was exactly what we needed. Comfortable beds, nice views, great breakfast buffet, relaxing day at the spa. The unexpected bonus was getting some of our Christmas shopping done at the boutiques in the hotel.

My wife and I had both been at the resort before for meetings, golf outings and brunch, but this was our first time staying here. Glad we decided to stay in town rather than hit the road for this relaxing weekend.

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jeff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, December 3, 2013
Thank you for taking the time to provide feedback about your recent stay with us. We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, Arizona
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 2, 2013

I love this resort, it is very comfortable and well maintened. With high quality golf, spa and food and beverage you can really relax and have a renewing experience. In room dining is fantastic with excellent menu choicew with timely and very friendly service. Rooms were very comfortable and well appointed. This is a first class facilty that I would definetly recommend.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank billp82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, December 3, 2013
Thank you for taking the time to provide feedback about your recent stay with us. We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed December 2, 2013

Never seen a staff at all levels that was more friendly and helpful. The staff worked as a well trained team and seemed to anticipate every move. It was indeed a pleasure to be there. The golf experience on the Canyons was great and the pace was close to regulation.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Cbleumaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, December 3, 2013
Thank you for taking the time to provide feedback about your recent stay with us. We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
162 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
5 of 5 bubbles Reviewed December 1, 2013

I'm a huge fan of the Omni properties and this recent addition to their portfolio is no exception. Nestled in the middle of acres of golf courses and walkways, it's an extremely relaxing place to spend a night or two and completely switch off from real life. The spa is excellent, and the fitness center is the best I've ever come across in a hotel (something like 11,000 square feet in size) and there are plenty of activities on site to lose yourself. The rooms are spacious and well appointed with comfortable beds and all the amenities. As usual, the excellent Select Guest program provides for complimentary wifi, morning beverages, shirt pressing and other welcome extras. My only minor gripe would be that the food in their casual lounge is a little lackluster and the Starbucks cafe really needs some updating on the food offerings. Still, these small points aside, I could happily spend all day in one of pools or just walking around this tranquil little spot. I'm looking forward to seeing more Omni updates in the hotel but so far so good and I can't wait to come back.

Room Tip: Ask for a room with a hill country view for a great sunrise in the morning.
See more room tips
  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JamesBeswick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, December 3, 2013
Thank you for taking the time to provide feedback about your recent stay with us. We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, TX
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 bubbles Reviewed November 30, 2013

The facilities and the staff and the food service are all excellent. The experience for our family of 14 was like a cruise without the added expense of the ship. There were activities that evary member of the family, withour regard to age, could enjoy.

  • Stayed November 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Wizeoldowl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, December 3, 2013
Thank you for taking the time to provide feedback about your recent stay with us. We're pleased to hear you enjoyed our resort amenities and excellent service by our team members. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australia
Level Contributor
68 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed November 30, 2013

A friend made a reservation on our behalf for a weekend to catch up in Austin. This hotel was a compromise as the hotels in the inner city were far more expensive and were not as conducive to families. It is a little way out from the city centre, but it was easy to access the city taking only about 20 minutes and after a busy day of sightseeing it was lovely to retreat the the country club style location. Check-in was very quick and efficient the concierge was extremely friendly and helpful, for example, being willing to call live music venues on our behalf to find out what was on that night. The rooms were fairly standard, but of a high quality. The beds were really comfortable and the bathrooms well set out and spacious. The hotel was very quiet. We used the hotel health club and pool, which were excellent. We also used the bar, where the waitress was very friendly and attentive. One night there were two weddings in the resort, so the bar was very busy, but service remained good. The hotel breakfasts were a highlight, one of the best hotel buffet breakfasts I have experienced. If you are thinking about staying here, make sure you get a package which includes breakfast, it was SO good. I would definitely recommend this hotel.
On a final note, a couple of days after we checked out I still had a 'hold' on funds on my credit card, as the card I used to check in had problems when I went to check out, so I paid on a different card. In order to sort this out between to hotel and my bank I called the hotel's accounting department. The staff there were extremely helpful, and corresponded directly with my bank to resolve the problem. I was very appreciative of their assistance.

  • Stayed November 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank AdeleAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this review, December 3, 2013
Thank you for your gracious feedback on all aspects of your recent visit to the resort. We appreciated the feedback on the areas that were enjoyed along with the items noted for improvement. I personally apologize for the inconveniences you experienced and would like to invite you to contact me directly at james.walsh@omnihotels.com to discuss further.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Omni Barton Creek Resort & Spa

Property: Omni Barton Creek Resort & Spa
Address: 8212 Barton Club Dr, Austin, TX 78735-1406
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Austin
#19 Luxury Hotel in Austin
#30 Business Hotel in Austin
#41 Family Hotel in Austin
#44 Romantic Hotel in Austin
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Omni Barton Creek Resort & Spa 4*
Number of rooms: 309
Official Description (provided by the hotel):
Like the stunning Hill Country that embraces our luxury resort hotel, Omni Barton Creek Resort & Spa is revered for its distinctive blend of peaceful beauty and gracious warmth. From the very moment you arrive, the natural ambiance of the landscape and our welcoming staff will invite you to unwind and immerse yourself in a unique collection of desirable amenities.Framed within 4,000 secluded acres of rolling hills of Austin, Texas, you’ll be pleased to discover our full-service Three Springs Spa, four spectacular championship golf courses, award-winning conference and meeting facilities, four extraordinary dining options, numerous recreational activities and so much more. ... more   less 
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Also Known As:
Barton Creek Hotel Austin
Barton Creek Resort And Spa
Barton Creek Resort Club

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