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“Great resort in the Hill Country”

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Omni Barton Creek Resort & Spa
Ranked #56 of 202 Hotels in Austin
Reviewed March 14, 2013

Our first visit, and we're still here as I'm writing this review. First, every employee is fabulously nice and helpful. Not a single frown to be found in their ranks. That alone would bring me back again. The grounds and buildings are beautiful and the location is perfect for our family Spring Break vacation. The rooms are spacious and the beds are extremely comfortable. I just wish the doors didn't close "hard" as the slam startles you while sleeping if a neighbor let's them go as they leave their room. My son has taken a couple of tennis lessons with the resort pro, Alex, who really helped his game immensely and in a fun way. My wife/daughters have been enjoying the spa and we've all enjoyed the indoor and outdoor pools and fitness center. Dining has been great with the morning breakfast buffet, and excellent room service. The resort is close to other activities too. We've gone to zip line and winery tastings within 30 minute drives, and downtown Austin is very close too. Thank you Barton Creek Staff!

Room Tip: First floor will not present good views, but great access to get in/out. Since it's a large reso...
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  • Stayed: March 2013, traveled with family
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Thank Scott M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this reviewResponded March 18, 2013

Thanks for taking the time to provide such a glowing review of your stay with us! We're thrilled to hear that your son enjoyed tennis lessons with Alex and your wife and daughters enjoyed the spa. We look forward to seeing you again soon.

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Reviewed March 14, 2013

We stayed at Barton Creek March 8 to 9, 2013. It was very comfortable, the staff was helpful and friendly and the health club facilities were great. Breakfasts were phenomenal, custom made omelets, fresh fruit and delicious pastries, the peanut butter and chocolate chip pancakes were out of this world! There were just a couple of minor problems with our room. One of the lamps would only turn on and off by plugging it in (or pulling the plug). There was no remote for the tv. The carpets in the hallway were very worn. All in all, it was a nice and comfortable stay and we would certainly go back.

  • Stayed: March 2013, traveled with family
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Thank Noreenbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this reviewResponded March 18, 2013

Thanks for providing valuable feedback about your stay. We're pleased to hear that you enjoyed our AAA Four Diamond-rated Hill Country Dining Room breakfast. At the moment we are working on carpet selections for our resort hallways to be completed this year. We hope to see you again soon!

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Reviewed March 14, 2013

Wedding for my son and his wife...it was all amazing!! What a fantastic property. All the details were taken care, the food was fantastic . The wedding planner amazing. We had the Barton Creek Room that opens out on the patio. There is a fire pit outside with chairs to enjoy a drink and cigar.

  • Stayed: October 2012, traveled with family
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Thank firenicz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this reviewResponded March 18, 2013

Thank you for taking the time to provide feedback regarding your stay. I'm glad you enjoyed your guestroom view! We're thrilled to hear that your son's wedding was a success. We look forward to seeing you again soon.

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Reviewed March 12, 2013

My family & I went to Barton Creek for just a getaway weekend to Austin. The grounds is very well kept & the staff is very welcoming and helpful. We stayed in a junior suite which was very spacious and very nice. Our a/c unit was making the most horrible noise the first day.. in which the maintenance staff tried very much to repair the first day. The were very genorous and apologetic for the inconvienence. I was very impressed by how they handled the situation and it was taken care of in a very timely fashion. I give this resort 4 thumbs up! Would definitely stay there again. Also, get the breakfast package b/c the breakfast is so yummy!!! Dinner was pretty good too. Even my 2 yr old daughter said she wants to go back again.

Room Tip: I stayed in a junior suite. Was very nice and spacious for us as a family.
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  • Stayed: March 2013, traveled with family
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Thank christdaughter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this reviewResponded March 13, 2013

Thank you for providing valuable feedback about your stay. I apologize for any inconveniences that you and your family experienced with the a/c unit in room. I am are pleased to hear the situation was handled gracefully as our guest experiences are top priority for us at Barton Creek! We look forward to seeing you again soon.

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Reviewed March 8, 2013

Returned to Barton Creek R&S this week for an annual sales conference, and was happy to be back at this great location.

The bedrooms are very comfortable, especially the bed and pillows with quality bed linen. I am amused to see people's previous reviews complaining about the room size, closet size and so on. By European standards, the standard rooms seem huge!

Other good things - great breakfast, great lunch, nice bar, lots of outside areas to sit and relax in the sun, great staff who are friendly and very helpful. All round good.

Room Tip: Ask for room in the Tower - facing the pool.
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  • Stayed: March 2013, traveled on business
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1  Thank HarrowRovers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this reviewResponded March 13, 2013

Thank you for taking the time to provide feedback regarding your stay. I'm glad you enjoyed your hill country pool view! We look forward to seeing you again soon.

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Reviewed March 6, 2013

If you are looking for a place to take the family for a relaxing fun filled weekend this is the place to go. They had tons of activities for the kids, a DJ spinning by the pool, great lunch buffets, and poolside services were impeccable. Our room was well appointed, beds were comfortable, customer service was on point. I really liked the fact that I could take my 5 year old on a golf cart to do some hitting at the range for no extra charge. We would recommend this establishment to anyone with children.

  • Stayed: May 2012, traveled with family
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Thank LibrasPlusOne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this reviewResponded March 7, 2013

We are thrilled to hear about your positive experience with us! Thank you for taking the time to provide feedback that I will surely share with our team. We look forward to welcoming you back again soon!

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Reviewed March 3, 2013

My husband and I made our second visit to the resort and golfed 3 of our 4 days. The hotel doesn't quite measure up to a 5 star standard. We decided to book a King suite and had our first problem on check-in. As frequent travelers, one of our pet peeves are rooms located next to elevators. For some reason, almost half of the hotel's suites are not only near the elevator, but share a common wall. There was no place to move, so we stayed and had to run the room HVAC fan at night to drown out the elevator noise. The rooms are nice, but not great - a tiny closet, a large bathroom, but a small sink area with no counter space or room to put out toiletries. It just seems that when the hotel was last upgraded, they put in a nice "look" but did not really think about amenities that make a first class space. The staff, however, were all fantastic and helpful (not their fault that there was not another suite available and they did notify us on our 3rd day that we could move rooms to an upgraded suite - and pay the extra). Breakfast buffet is top notch and will get you through the day until dinner. Breakfast was included in our package. We played the two Fazio courses which are both well kept and in fine condition. Biggest problem is getting tee times. We had made ours several weeks in advance, so we had the times we wanted BUT a couple things they don't tell you. The Fazio courses are shared with a private country club so every other day one of the courses is reserved for members only. That limits tee availability. Also, there were days when we asked to move our time earlier or later and were told they were booked solid. Only to go on the course and have no one in front or behind you. Also, they could have fit us in as a twosome with other twosomes to accommodate those requests. If you are planning on golf, do find out which courses are available on which dates so you can play where you want and when. If you want to golf in the Austin area, this is the place to go with 4 courses potentially available (the Palmer course is quite a distance off site, however).

Room Tip: NOT next to the elevator. Suites have a nice larger sitting room, but no better storage space for y...
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  • Stayed: February 2013, traveled as a couple
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1  Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BartonCreekGM, General Manager at Omni Barton Creek Resort & Spa, responded to this reviewResponded March 4, 2013

We apologize to this past guest for an unsatisfactory experience and appreciate the constructive feedback. While much of the guest feedback we receive is overwhelmingly positive, it is our goal to ensure all guest expectations are exceeded; this information will help us do just that moving forward.

I invite this guest to contact me directly at james.walsh@bartoncreek.com for further discussion.

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Additional Information about Omni Barton Creek Resort & Spa

Address: 8212 Barton Club Dr, Austin, TX 78735-1406
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Austin
#20 Luxury Hotel in Austin
#30 Business Hotel in Austin
#30 Family Hotel in Austin
#44 Romantic Hotel in Austin
Price Range: $142 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Barton Creek Resort & Spa 4*
Number of rooms: 309
Official Description (provided by the hotel):
Like the stunning Hill Country that embraces our luxury resort hotel, Omni Barton Creek Resort & Spa is revered for its distinctive blend of peaceful beauty and gracious warmth. From the very moment you arrive, the natural ambiance of the landscape and our welcoming staff will invite you to unwind and immerse yourself in a unique collection of desirable amenities.Framed within 4,000 secluded acres of rolling hills of Austin, Texas, you’ll be pleased to discover our full-service Three Springs Spa, four spectacular championship golf courses, award-winning conference and meeting facilities, four extraordinary dining options, numerous recreational activities and so much more. ... more   less 
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Also Known As:
Barton Creek Hotel Austin
Barton Creek Resort And Spa
Barton Creek Resort Club

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