Hotel is very nice as stated earlier by most...the gripe I have is with management I stayed here a few weeks ago for a business meeting from the moment I pulled into lot and walked in door to check in there was no one at from desk...there was a sign at 730pm saying be back in a few minutes figured front deck went to use restroom ok I get it but he didnt he was out in parking lot tlkin to his friend dressed in regular clothes so I had no idea he was the front deck guy...after 20 min of waitng and 4 people also waiting to check he walks in huffing and puffing as if " why are these people checking in" no apologies or anything so I said u know I just drove 3 hrs from dallas im tired I dont appreceat3 waiting to check jnto my room after a long travel day...he was ok sorry I was helping a friend.on 3 seperate occasions I came down and saw that stupid be back in a moment sign ...are u kidding me?...whatever next day i come down for a seminar I was hosting in a meeting room and they double booked the room 9 am hotel manager still no where to be found obviously meeting room was not set up so it delayed my meeting a bit..no one came in to tlk to me to apologie or explain still no management to be found...the little fruit cake with the bleeched hair was rude and on his phone every time I saw him at front desk...the only one who really help make my stay better was the maintenance guy Milton he should be promoted. ...pool was cloudy and dirty I wouldn't let my kid swim in it.... also im no smoker but I would imagine you would put a ashtray trash of some kind neer exit door property was full of butts infront of doors from guests going outside to smoke....again maybe im the only one having a bad experience but in hospitality 101 they teach you about a certain standard of care and they must of missed that section...just very disappointed with the staff here...not to mention tv channels are terrible
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- Also Known As:
- La Quinta Inn & Suites Austin Cedar Park Lakeline Hotel Austin
- La Quinta Inn And Suites Austin Cedar Park Lakeline