We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Won't go back”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
WoodSpring Suites Austin Aquarium
Ranked #116 of 199 Hotels in Austin
New York
Level Contributor
42 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Won't go back”
Reviewed August 11, 2010

The room had a funky smell that never went away the whole time we were there. At first glance, it appeared clean, but then my daughter dropped her sippy cup on the floor and it rolled. When we picked it up, it was covered in black dog hair. The manager apologized and sent someone up to vacuum, but how about cleaning it BEFORE we checked in? The walls are paper thin and the people above us had young kids who bounced off the walls morning, noon and night. The bed was extremely uncomfortable. They say they have housekeeping every 2 weeks, but after 2-1/2 when no one had cleaned I mentioned it at the front desk. They finally came after 3 weeks and she told me she'd been there before to clean, but she couldn't change our sheets because there was stuff on the bed and she won't move people's things. So I had to take all of our shampoo, soap, etc. out of the bathtub so they'd clean it. Seems a little ridiculous to me that they won't move someone's shower gel to clean. But, there were a couple of pluses: Most of the staff was friendly and the parking lot was well lit.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank texansontheroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

62 reviews from our community

Traveler rating
    33
    5
    6
    5
    13
See reviews for
11
8
15
21
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Monterrey
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 30, 2010

I went for two weeks to this place, and of course we didn´t expect much from it, because is an unexpensive place, but what we expected was for it to be clean. It looked clean, in fact, they apply us an inquiry about our room and their services and I said it was clean. When we got home we went to see a doctor because we were badly bitten, and we thought there were mosquitos, but for our surprise the doctor said they looked like flees bites and that was why we went to sleep and always awoke all bitten, but we did not know flees; when he said that, we remembered that this place allows pets, and I think they do not have a special place or at least it doesn´t seem because I saw them in every floor, and I think they do not clean this place correctly.

  • Stayed July 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JOSEmonterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VP-Clean-Safe-Simple, Public Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review, November 29, 2010
Dear Valued Guest,

Every one of our Value Place locations has the same no pet policy unless it is an approved animal being used for handicap assistance. Having a pet in a guest's room or on premises violates the signed occupancy agreement and subjects the guest to cleaning fees along with being asked to remove the pet from our property. All of our rooms are deep cleaned between stays ensuring the highest level of cleanliness and safety for all our guests. We encourage you to contact the District Manager if at any point you feel this Value Place promise is not being met.

Thank you for choosing Value Place Extended Stay Hotels for your lodging needs. We are happy to provide you with a simple, clean and safe environment at the most affordable cost- without sacrificing comfort or flexibility of your needs.

Sincerely,

VP Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Austin hotels
Budget Inn Capitol
#131 of 199 in Austin
7 reviews
Show Prices
Show Prices
Show Prices
Northwest Austin
Comfort Suites NW Lakeline
Northwest Austin
Fairfield Inn & Suites Austin Northwest/Research Blvd
Northwest Austin
Econo Lodge Austin
Econo Lodge Austin
#140 of 199 in Austin
56 reviews
Show Prices
Show Prices
Show Prices

Been to WoodSpring Suites Austin Aquarium? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about WoodSpring Suites Austin Aquarium

Property: WoodSpring Suites Austin Aquarium
Address: 13689 N Highway 183, Highway 183 & Hymeadow, Austin, TX 78750-2209 (Formerly Value Place Austin, Texas (Northwest))
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #116 of 199 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — WoodSpring Suites Austin Aquarium 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
WoodSpring Suites Austin Aquarium (formerly Value Place Austin Northwest) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Hotwire, TripOnline SA, Orbitz, Priceline, Travelocity and HotelQuickly so you can book your WoodSpring Suites Austin Aquarium reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing