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“I thought it was a clean place... but...” 2 of 5 bubbles
Review of WoodSpring Suites Austin Aquarium

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WoodSpring Suites Austin Aquarium
Ranked #116 of 197 Hotels in Austin
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“I thought it was a clean place... but...”
2 of 5 bubbles Reviewed July 30, 2010

I went for two weeks to this place, and of course we didn´t expect much from it, because is an unexpensive place, but what we expected was for it to be clean. It looked clean, in fact, they apply us an inquiry about our room and their services and I said it was clean. When we got home we went to see a doctor because we were badly bitten, and we thought there were mosquitos, but for our surprise the doctor said they looked like flees bites and that was why we went to sleep and always awoke all bitten, but we did not know flees; when he said that, we remembered that this place allows pets, and I think they do not have a special place or at least it doesn´t seem because I saw them in every floor, and I think they do not clean this place correctly.

  • Stayed July 2010, traveled with family
    • 2 of 5 bubbles
    • 4 of 5 bubbles
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
    • 1 of 5 bubbles
    • 2 of 5 bubbles
1 Thank JOSEmonterrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VP-Clean-Safe-Simple, Public Relations Manager at WoodSpring Suites Austin Aquarium, responded to this review, November 29, 2010
Dear Valued Guest,

Every one of our Value Place locations has the same no pet policy unless it is an approved animal being used for handicap assistance. Having a pet in a guest's room or on premises violates the signed occupancy agreement and subjects the guest to cleaning fees along with being asked to remove the pet from our property. All of our rooms are deep cleaned between stays ensuring the highest level of cleanliness and safety for all our guests. We encourage you to contact the District Manager if at any point you feel this Value Place promise is not being met.

Thank you for choosing Value Place Extended Stay Hotels for your lodging needs. We are happy to provide you with a simple, clean and safe environment at the most affordable cost- without sacrificing comfort or flexibility of your needs.


VP Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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61 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
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Additional Information about WoodSpring Suites Austin Aquarium

Property: WoodSpring Suites Austin Aquarium
Address: 13689 N Highway 183, Highway 183 & Hymeadow, Austin, TX 78750-2209 (Formerly Value Place Austin, Texas (Northwest))
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Free Parking Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #116 of 197 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — WoodSpring Suites Austin Aquarium 2.5*
Number of rooms: 119
Official Description (provided by the hotel):
WoodSpring Suites Austin Aquarium (formerly Value Place Austin Northwest) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more   less 
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