I was looking for a place where I might be able to stay for about a month. I spent 1 week in this place. The first night I was here, it was EXTREMELY noisy. So much that I got MAYBE 3 hours sleep. The following night about 7 PM, the same room started out being noisy again. I called the security person and complained. I explained that they had kept me up the night before and I would appreciate it if he would say something to them. He said that the "quiet time" didn't start until 10PM. They could make as much noise as they wanted until then. Needless to say at 10:10, I called him back. He didn't want to say anything to them, but I insisted. Since the walls are so thin I heard him when he came up and repeatedly knocked on their door. They finally came to the door and he did take care of the problem. After that it wasn't noisy at all. You hear normal noises, like shutting doors, people walking around, etc but the extreme noises stopped. The beds are HORRIBLE! If you have back trouble, bring an air mattress. I don't have back trouble, but this place tore me up. Believe it or not, an air mattress would be better. Occasionally I have to work from my room for my job. I paid the extra $10 a week for internet. It is non existent - why they make you pay for something that is worse than dial up is beyond me. Something that typically takes 5 minutes to perform, took 45 minutes. No wireless, which would be ok if it worked. The manager is extremely nice and so is the staff. I'm sure the security guy meant well because I am sure that he probably gets complaints all the time about noise. I felt like I had to coax him to take action when all he had to do was get off the elevator he could have heard them loud and clear anywhere on our floor...even the floor below. Bottom line you get what you pay for. 4 people can stay in 1 room and it will cost them $300 each monthly. That says it all.
- Official Description (provided by the hotel):
- WoodSpring Suites Austin Aquarium (formerly Value Place Austin Northwest) is a new kind of extend-stay hotel. Our hotels are comfortable, our rooms are well-priced, and our customer service makes every guest feel welcome. If you need a hotel for a few nights, a week, or longer - you'll save more money the longer you stay with us. Free wi-fi and access to guest laundry and vending help you relax while away from home. WoodSpring Suites. It's Simple. Done Better. Limited front desk hours - use a courtesy phone in the lobby or guest room for 24/7 guest support (including check-in) from our friendly staff. Extended stay hotels are different in amenities from traditional hotels. Call to learn more. ... more less
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