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“nice hotel, minor start-up issue”

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The Westin Austin at The Domain
Ranked #35 of 203 Hotels in Austin
Certificate of Excellence
Reviewed March 20, 2010

In all, it was an enjoyable stay. The hotel is very nice, as you would expect from a brand new Westin. Location is good, about 15 minutes from downtown Austin in a new development that included shopping, housing, and restaurants all within walking distance.

Work out facility was nice with four treadmills, two exercise bikes, two elliptical trainers, a weight machine contraption and dumbells up to 50lbs. Lots of space, not cramped at all.

Pool looked nice with very nice loungers. It is fully exposed to the parking lot though, so you won't mistake it for a resort when by the pool.

The odd thing was... no bar soap in the room any of the three nights I was there. My colleague also got no bar soap.

Staff was very friendly. I would stay there again if working in Austin.

  • Stayed: March 2010, traveled on business
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2  Thank Seattle_member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed March 19, 2010

When I heard that the Westin would have been open for TWO days when my family checked in, my first thought was "uh-oh". Fortunately my fears were groundless. The hotel was sold out, yet rose to the occasion - everything was perfect - rooms, plumbing, elevators, climate control - all the things you worry about in a just opened hotel. Staff was very friendly. Location is nice, and a lot closer to downtown Austin than you would think. Sheets, being new, were not as soft as they will be after a few more washings- that is the ONLY quibble I can think of.

  • Stayed: March 2010, traveled with family
    • Value
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    • Cleanliness
    • Service
1  Thank travelmom221
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Reviewed March 12, 2010

I stayed here on opening night and it was great. The lobby and bar and spectacular and well appointed. I ate at Urban as well and it was quite good. Cost was competitive with the rest of the restaurants in the Domain. High-speed was super fast (although not free). Rooms had the heavenly bed and shower as expected. Having stayed at all the full service hotels in Austin, I would recommend this over any other.

Stayed: March 2010, traveled on business
1  Thank chicagohotelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2017
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Stayed: August 2017, traveled on business
Review collected in partnership with this hotel
Thank abonifaz_primefa
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Lori78758, Manager at The Westin Austin at The Domain, responded to this reviewResponded September 13, 2017
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Reviewed September 3, 2017
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Stayed: September 2017, traveled on business
Review collected in partnership with this hotel
Thank luis_jose117
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Lori78758, Manager at The Westin Austin at The Domain, responded to this reviewResponded September 7, 2017

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Reviewed September 2, 2017 via mobile
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Stayed: August 2017, traveled on business
Thank Dyang03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 19, 2016
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Room Tip: quartos no 5 e 6 andares são para membros do SPG, são um pouco maiores.
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  • Stayed: February 2016, traveled on business
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Thank Rodrigo p
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WestinDomain, Manager at The Westin Austin at The Domain, responded to this reviewResponded September 20, 2016
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Additional Information about The Westin Austin at The Domain

Address: 11301 Domain Dr, Austin, TX 78758-7796
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Austin
#16 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Price Range: $193 - $411 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Official Description (provided by the hotel):
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 
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Also Known As:
The Westin Austin At The Domain Hotel Austin

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