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The Westin Austin at The Domain
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Reviews (1,188)
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All reviewsheavenly bedshopping and restaurantswithin walking distancebusiness tripround rockhotel restaurantfront desk staffbreakfast buffetlive musicbeautiful hoteli highly recommend this hoteldefinitely stay here againfitness centerdowntownspgconferencebedding
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Reviewed July 7, 2013 via mobile

I thoroughly review my hotel choices before I travel somewhere. I chose the Westin at the Domain because I got a fairly good discounted price, it had higher reviews, and I generally like Westins. The Domain area was nice, still in lots of construction but that didn't bother us. The carpet in the hallways seemed stained, which surprised me for a rather new hotel. Our lampshade also had a large stain on it, that was odd in an otherwise clean room. Compared to staying directly in the heart of Austin we got a good deal, but honestly not much bonus is included. Even as a Stanwood Preferred Guest I thought more could be included to justify the price. The pool was large and a good temperature with great hours, the hot tub was nice too. It was nice to stay at a place that keeps theirs up. Large Gym that is typical to Westin was also nice. I may stay here again, or search for something closer to downtown that may not be as upscale, but has more value overall.

  • Stayed: July 2013
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Thank Rocky5001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2013

As a Starwood Platinum member, my first choice of hotel in the Austin area is the Westin Domain. I have stayed in this hotel over 10 times since it's first openning. It is a great location and great value. The hotel has great service, the rooms are clean, quiet and the workout facility is awesome. I just love the location. You can walk to the shops and restaurants.

  • Stayed: April 2013, traveled on business
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Thank CAgal_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this reviewResponded August 1, 2013

CALgal_13,
Thank you for staying with us again. We appreciate the loyalty and the nice review. Please say hi on your next visit.
Dave

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Reviewed July 6, 2013

Have stayed at Westin Domain multiple times for business and leisure. Have always been well received. Accommodations met my expectations. Staff are professional and courteous. Location is perfect for my needs. Would stay here again.

  • Stayed: July 2013, traveled with family
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Thank Colwick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this reviewResponded August 1, 2013

Dear Colwick,
Thank you for the endorsement and continued loyalty. we will continue to work hard to ensure your satisfaction and comfort.
For a better you,
Dave

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2013

This is a corporate business hotel, clearly geared towards business guests at the exclusion of the leisure traveller. Yes, the hotel is nice, in a good area of Austin, but it swarms with corporate guests taking over the hotel. It is a standard Westin hotel, so nothing special but very overpriced, rooms are nice but that's all, bar is good and food tasty. However, avoid the restaurant for breakfast, staff almost ignore you once you've decided on the buffet, food is poor quality and lacks variety. If you are a leisure traveller my advice would be to seek somewhere else in Austin.

  • Stayed: May 2013, traveled as a couple
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1  Thank shrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this reviewResponded July 5, 2013

Dear shrop,
I appreciate your review andf am sorry you felt over run by business travelers. The Domain area lends it self well to leisure activites, shopping and dining as well as our close proximity to down town. I am sorry we didn't have a variety of breakfast items that were to you liking. We strive to create a large variety and healthful selection for what many consider to be the most important meal of the day.
If we are lucky enought to host you on your next stay, please feel free to request an item that you may be more comfortable with and we will do our best to provide it.
VR,
Dave

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Reviewed June 23, 2013

This hotel is truly a 5 star hotel. Nice clean and roomy rooms. Great area for shopping and browsing. Free parking but you will pay for room internet service, lobby area is free. Do not understand that. One of the main things that I was pleased with is they do allow pets up to a certain size. All in all a great hotel.

Room Tip: Front side has hot evening sun!!
  • Stayed: August 2012, traveled on business
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1  Thank LaserJazz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this reviewResponded July 1, 2013

Laser Jazz,
Thanks for the nice review. Maybe next trip you will bring your pet along. Always welcome!
Dave

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