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“This property is great” 5 of 5 bubbles
Review of The Westin Austin at The Domain

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The Westin Austin at The Domain
Ranked #31 of 200 Hotels in Austin
Certificate of Excellence
The Woodlands, Texas, United States
1 review
“This property is great”
5 of 5 bubbles Reviewed May 14, 2013

When I checked in the front desk was very friendly and remembered me. This hotel is awsome,

it is a great hotel.

the bar staff are veery attentive to your needs and they are very friendly. They let you know about local restaurants that are of interest. Very engaging.

Room Tip: be on the shopping side
See more room tips
  • Stayed March 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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904 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (186)
Date | Rating
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  • English first
  • French first
  • Italian first
  • Japanese first
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English first
Texas
Level Contributor
203 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed May 9, 2013

This is a great choice if you want to avoid the chaos and traffic of downtown Austin. It is located 20 minutes north of downtown at a multipurpose development called The Domain. There are many restaurants and stores that you can walk to including the new H&M across the street. The hotel is relatively new with well appointed rooms and very comfortable beds. They usually have good deals on weekend. The staff is very helpful and friendly. If you plan to do anything more than shop or eat, you will need a car if you are staying in this location.

  • Stayed May 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OrpheusTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orange County, California
Level Contributor
248 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed May 7, 2013

But this is a typical Westin, with the level of room comfort and service that can be expected without fail. The property is set in an area that is being developed and there is a fair amount of construction and activity because of it. The hotel is more than adequate for a short business trip and certainly located right in the middle of a large shopping center which would please a shopaholic.
Interestingly the bar seems always busy and very high spirited.. and the Happy Hour is clearly the place to hang out. Half price is always a reliable draw.

  • Stayed May 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank anita w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
4 reviews
4 of 5 bubbles Reviewed May 7, 2013

My wife, 3 year old son and I use the Westin at the Domain for weekend getaways. The staff is friendly and the rooms are very clean. The Domain shopping is great and the combination makes for a nice stay. I wish the Pool would have been done in more of a resort style. It's to basic, very much of a business travelers pool.

Room Tip: Ask for a High Floor facing the Domain. Lots for construction behind the building right now.
See more room tips
  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Derrick40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lima, Peru
Level Contributor
114 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed May 7, 2013

Stayed 4 nights during the F1 racing weekend. Lots of parking space. This is a very nice hotel according to what is expected from a Westin. Very good location. Walking distance from a shopping area with great stores and restaurants. Service and personel was good. Highly recommended.

  • Stayed October 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nuria3302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
McAllen, Texas
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed May 6, 2013

I used to stay here regularly while working for my former employer and now i stay here whenever i visit Austin with my family. I love the location above all else and the service here is always consistently good. Highly recommended.

  • Stayed March 2013, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank d0s0ri0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
60 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 bubbles Reviewed May 4, 2013

Stayed 3 nights and never found an open parking spot -- always had to park at Macy's across the street (an "Additional Parking" sign in front of the hotel points across the street to Macy's). View from the window overlooked a roof and a construction site. A dog was barking in the room across the hall and contacting the front desk didn't get any result. Thermostat seemed to lie about the actual room temperature, particularly at night. Staying in an "executive" room, I got a card promising free wifi, but a daily wifi charge was still added to my bill. Called to inquire about the "included" wifi and was charged $2 for the phone call. Shower leaked water all over the bathroom floor (note some rooms have showers and no tubs). Presented the waitress with the "free breakfast buffet" card (was also included in the executive room rate) and she still gave me an outrageous bill "by accident".

On the positive side, the hotel was in a nice location for shopping & dining, the hotel is relatively new (2009) and clean, the room size was fine, the bed was comfortable enough, the breakfast buffet was good (though pricey), and the front desk staff was nice (although they never asked about my stay).

  • Stayed May 2013, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank No2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Westin Austin at The Domain

Property: The Westin Austin at The Domain
Address: 11301 Domain Dr, Austin, TX 78758-7796
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Austin
#15 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Official Description (provided by the hotel):
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 
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Also Known As:
The Westin Austin At The Domain Hotel Austin

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