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“A great place to stay”

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The Westin Austin at The Domain
Ranked #31 of 203 Hotels in Austin
Certificate of Excellence
Houston, Texas
Level 4 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A great place to stay”
Reviewed February 26, 2013

We spent 3 nights here for a wedding- and the experience was very positive. The hotel personnel were very courteous, the rooms were typical Westin-comfortable and surprisingly, there was ample parking space. Will definitely return if we find ourselves in Austin again.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank R D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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976 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (198)
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Ann Arbor
Level 4 Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 26, 2013

Picture this, you walk into a beautiful, spacious, open lobby with a fireplace, many seating areas for chatting, and a swanky bar with attached restaurant. Great first impression and check in was fast and friendly. The room was large with a lounge chair and working desk with many outlets for charging devices. Everything was clean and modern. The bathroom had a walk in shower with a rain shower head. The food at the restaurant was local and delicious.

The hotel is located right across the street from a beautiful outdoor shopping plaza with many great restaurants. The stores range from Dillards to Tiffany's and Lulu Lemon. The restaurants range from Subway to Sushi to high end Italian and local fare. You can drive, walk or take the hotel shuttle to the plaza.

The hotel is located 20 minutes from downtown and just about anywhere else you would like to visit. I recommend getting the package inclusive of breakfast and internet.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank R T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Georgetown, Texas
Level 5 Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 25, 2013

We went last year for our wedding anniversary so we splurged a little, and when we went it was amazing! Wonderful staff, very helpful and polite. The room was a great size, roomy. Very clean, extremely comfortable bed * tip I would bring your own pillow* you can walk to plenty of shopping, even the theater isnt a long walk away. Not too far from downtown. We just had an overall fantastic experience! It is pricey, so it will be awhile before we are able to go again, but we will go again. I would/ and have recommended to anyone!

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank baejrose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this review, March 12, 2013
jb0415,
Thank your for the nice review and we look forward to you returning again on your anniversary.
VR,
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Island, Nebraska
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 18, 2013

I have stayed at many Westin but this one rivals the best of them.

Pros:
1. Spacious relaxing lobby with ample seating. The lobby also had a great social scene in the evening. The bar was a great place to grab a drink and light snack before heading out for the evening.
2. New facilities with very fresh and clean feeling rooms.
3. Great location with lots of restaurants and shops within walking distance.
4. The breakfast amenity for Platinum SPG members is the full breakfast buffet. If you don't wish to trade your 500 points for the breakfast Platinum members are also offered a voucher for a pastry and coffee. This is above and beyond most Westins.

Cons: None

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kevbot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this review, March 12, 2013
kevbot,
Thank you for your review of our hotel. We are proud to be a model for what we believe is a GREAT brand.
Dave
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Encinitas, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 13, 2013 via mobile

Not knowing a lot about Austin, we wanted to get a "downtown" experience. For some reason we thought we were staying downtown or at least close to it. The "Domain" is about 15 minutes from downtown. It's a great location if you like staying near a big shopping mall. The hotel is very cool and contemporary. The breakfast was very good. Rooms were very clean however... They have a "Green" housekeeping program. Discounts if you opt not to have room service. This means they will not enter your room period. So, if you're okay with the same towels and running out of shampoo then this is a good deal. Overall, I would stay there again.

Stayed February 2013, traveled with family
Helpful?
1 Thank David E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this review, February 15, 2013
Thank you for the review. We work hard at making a difference for our guests and our environment. I appreciate your recognizing our sustainability efforts. When you come back to Austin I hope you choose The Westin Austin at the Domain.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisiana
Level 4 Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 12, 2013

Every staff member we encountered was extremely pleasant and helpful. Special shout out to Tahra who brought a surprise bottle of champagne and chocolate covered strawberries to our room for my wife's bday and then cheerfully served us at the bar. Room was clean and comfortable. Bathroom was spacious, clean and modern. Bellboys were friendly, helpful and willing to pick us up and drop us off at local restaurants in the golf limo. Have stayed in hundreds of hotels in my life and this had by far the friendliest staff!

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kleger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this review, February 15, 2013
Dear Kleger,
We also think Tahra is GREAT! I appreciate giving her a shout out.
Be Well,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Omaha, Nebraska
1 review
Reviewed February 7, 2013

Booked a few weeks out and had no trouble getting a great room. Simple, close parking lot (that are also very well lit!). Wonderful, easy service. Spacious rooms with everything you need (including complimentary H2O) in the rooms. Great breakfast. NOTE: Stay on the executive level. Totally worth it.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ericarw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
David G, General Manager at The Westin Austin at The Domain, responded to this review, February 15, 2013
Dear ericarw, thank you for your recommendation for business travelers. Come back for a leisure trip and experience all The Domain and Austin have to offer. We'll be ready with another great breakfast for you.
Be Energized,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Austin at The Domain

Property: The Westin Austin at The Domain
Address: 11301 Domain Dr, Austin, TX 78758-7796
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Austin
#15 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Official Description (provided by the hotel):
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 
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Also Known As:
The Westin Austin At The Domain Hotel Austin

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