We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Staff will do anything they can for you while you are here.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Westin Austin at The Domain
Ranked #31 of 201 Hotels in Austin
Certificate of Excellence
Maryland
Level Contributor
126 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Staff will do anything they can for you while you are here.”
Reviewed March 19, 2012

I'm allergic to down, so they changed the bedding within 10 minutes of overhearing me mention it it to someone else. Id didn't even know that I could ask for that. That was just typical of the kind of service we received while there and there are dozens of examples that I don't have time to type. Despite the hotel being full (with musicians and rock stars no less) our room was very quiet. The restaurant had a nice breakfast buffet for approx $17 with plenty of outlets to recharge your electronics while you eat. WiFi was only free in the lobby.

The property is next to a large outdoor mall that offers golf cart shuttles. The mall is upscale though and not quite full. It doesn't have is a good convenience/drug store or fast food place so if you don't have a car, you are out of luck. The front desk will call cabs and/or print out directions for you. Cabs start the meter at almost $3 though.There is a commuter train station about a mile away if you want to walk. The train only costs $1, while the cab ride costs $5-9 to get to it. The train also only comes once an hour, but compared to a $45 cab fare downtown its not bad if you can time it right.

As we were there during SXSW the rooms were very expensive, but they probably are more reasonably priced the rest of the time.

I travel fairly frequently and I have to say that this hotel should win a prize for service!

  • Stayed March 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Maryland0505
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

938 reviews from our community

Traveler rating
    540
    298
    65
    19
    16
See reviews for
168
180
40
431
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Slovak first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 18, 2012

Beautiful hotel. Very relaxing, from the moment you enter the lobby until the minute you leave. The staff are very caring and professional. Possibly the most helpful staff I've encountered in all my years of Westin stays. Hotel is not downtown, but centrally located. Lots of parking and easy to drive downtown. Parking is easy. It is so convenient to walk to the shops and restaurants in the Domain. Superb Westin quality at its finest. Kaylee, the front desk manager went above and beyond making certain that all of our needs were met. We were there during SXSW, and the concierge very helpful as well. Wish I'd gotten her name. We will be back!

Room Tip: Great fitness center.
See more room tips
  • Stayed March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mehh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crossroads, Texas, United States
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 16, 2012

My choice to stay for business trips to Austin is the Westin at the Domain. The Westin staff are very friendly with excellent recommendations for entertainment and food in the area. The Domain is located across the street from the Bureau of Economic Geology just off MoPac Fwy and not a bad drive from the UT campus. It's also nice to be on the north side of Austin when I'm trying to return to Dallas.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Richard L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darnestown, Maryland, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 15, 2012

I was at the Westin Austin at The Domain for a few nights on business and was really impressed with the genuine helpfulness of the staff - front desk, doorman, bar staff... pretty much everyone I interacted with went out of their way to make my stay great. The decor in the lobby and bar is really cool and unique, and the room/bedding/amenities were top notch.

  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jason G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 12, 2012

It was a crazy time but Sean the manager went way beyond the call of duty to make our stay fantastic.

Thank you for a great stay!!!!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank allwaysgoingsomewher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
199 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed March 4, 2012

I stayed at the Hilton Domain for a work conference. The hotel is spacious and nicely decorated. The room was nice the bed was very comfortable. The pool is nice, but it's outside, so you can't use it in inclement weather. It is located on the outskirts of town, so you will need a car if you are going to downtown Austin. The location is right off the highway, so it's easy in and out. There is a lovely shopping area a short walk from the hotel and they also have golf carts to bring you to your desired destination. The staff is very friendly and helpful. I would definitely come back again.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank arienne410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
30 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 2, 2012

After reading the raving reviews on this site, I may have set my expectations too high.

Staying for business, I got a room on the 2nd floor right by the elevators which (a) was noisy hearing children & others making noise while waiting for the elevator & (b) didn't have the spacious bathroom which many others wrote about on the site [regular showerhead in a small bathtub in a small bathroom - no separate shower].

In all my corporate stays with SPG, I've always gotten nice rooms but this one felt like it could have been the worst room in the hotel.

On the plus side, parking was free as they had a large parking area and the Domains restaurants were walking distance away. Since the hotel is away from downtown, the exterior area is quiet at night (even if the hallways were not).

Room Tip: Away from elevators.
See more room tips
  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Deal_H0und
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
seanhau, Front Office Manager at The Westin Austin at The Domain, responded to this review, March 8, 2012
Thank you so much for writing a review of our hotel. I am disappointed that you were not completely satisfied with your visit. Guest satisfaction is our top priority at the Westin Austin at the Domain. If you would like to discuss your stay in more detail, please feel free to contact me directly.

Sean Haughey
Front Office Manager
512.687.6634
sean.haughey@westinaustinatthedomain.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Austin hotels
Archer Hotel Austin
#2 of 201 in Austin
5.0 of 5 bubbles 330 reviews
Northwest Austin
Lone Star Court
Lone Star Court
#7 of 201 in Austin
4.5 of 5 bubbles 1,217 reviews
Renaissance Austin Hotel
#51 of 201 in Austin
4.0 of 5 bubbles 831 reviews
Show Prices
Show Prices
Show Prices
Northwest Austin
aloft Austin at the Domain
Northwest Austin
Home2 Suites by Hilton Austin North/Near the Domain
Hotel Granduca Austin
#6 of 201 in Austin
4.5 of 5 bubbles 260 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Austin at The Domain? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Austin at The Domain

Property: The Westin Austin at The Domain
Address: 11301 Domain Dr, Austin, TX 78758-7796
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Austin
#15 Luxury Hotel in Austin
#18 Romantic Hotel in Austin
#19 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Westin Austin at The Domain 4*
Number of rooms: 341
Official Description (provided by the hotel):
The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotwire, Expedia, Orbitz, Priceline, Travelocity, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA and HotelsClick so you can book your The Westin Austin at The Domain reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Austin At The Domain Hotel Austin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing