The customer service that Cristina at the front desk extended to my family during our recent weekend stay at the Westin Austin at the Domain…blew our doors off !!!
A considerate note accompanied a chilled bottle of wine and plate of crackers/cheese and fruit. It was my 40th b-day weekend, we couldn’t find a sitter; so our kids came too. We have three girls under 9 and the tailored generosity of the movie rentals was quickly used and definitely appreciated.
This “amazing” way to start our weekend set the tone for a terrific next couple of days. All of our Austin friends we encountered during morning, afternoon and evening activities (Hula Hut, Zilker Park, Shady Grove, Waterloo Icehouse and Jaspers) heard our triumphant praise of the royal treatment from your hotel. This wasn’t our first stay at the Westin Austin at the Domain. Our encounter with Cristina, who has redefined customer service with her “proactive” approach, has made certain it will not be our last.
- Official Description (provided by the hotel):
- The Westin Austin at The Domain is located in the heart of The Domain, one of the premier locations in North Austin, featuring upscale shopping, dining, and entertainment. Downtown Austin is also just 15 minutes away, where travelers love the excitement of 6th Street where you can explore the best live music, great restaurants, and sophisticated shopping. This hotel also boasts a wide range of amenities inlcuding Spa Réveil, a resort-style Outdoor Pool, and a state-of-the-art fitness center. Guest rooms are highlighted by luxury bedding, large LCD TVs, and select rooms with stunning Austin views. The Westin at the Domain offers a premier location with luxurious amenities making it one of the best Austin, TX hotels. ... more less
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- Also Known As:
- The Westin Austin At The Domain Hotel Austin