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“Convenient & Clean Hotel” 5 of 5 bubbles
Review of Fairfield Inn & Suites Austin North/Parmer Lane

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Fairfield Inn & Suites Austin North/Parmer Lane
Ranked #62 of 199 Hotels in Austin
Certificate of Excellence
Aurora, Illinois
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Convenient & Clean Hotel”
5 of 5 bubbles Reviewed October 8, 2013

My wife and I made a trip to Austin, TX. This hotel was about 15 minutes away from downtown right off the highway. They had a free hot breakfast in the morning, and free coffee and tea available throughout the day. The staff was very courteous and friendly. Rooms were modern, very clean, and nice. It has a small little indoor pool and a workout room. I'd recommend this over an overpriced hotel without free parking in Austin TX.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ajay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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259 reviews from our community

Traveler rating
    140
    72
    32
    7
    8
See reviews for
76
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Houston, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 7, 2013

I live in Houston and usually once a month I visit Austin for business/pleasure. And the staff @ the Fairfield Inn are always helpful..especially the desk clerk Mercedes...she is always kind and really helpful and informative and makes my stay/visit excellent...and my room was clean and in good condition..

  • Stayed October 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KC2800
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed September 28, 2013

Check in quick and efficient,rooms are clean,can walk barefoot in room,beds comfy,had a good restful sleep.flat screen TV,no fridge or microwave.Only stayed I night,their breakfast was good,lots of selections.I only care about how new and clean the hotel is.THis is my second Fairfield stay in Texas and they did not disappoint.I will stay here again and Fairfield will be my hotel of choice everytime.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank shirley_122000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 3, 2013 via mobile

Stayed here for a work trip and checked in around 10 pm...the rooms were typical rooms and clean...no lotion as a toiletry, which I thought was odd. Not a big deal...ac went out at 245 am. Called down...had to switch rooms. Packed all my stuff up and still had to wait for him to run the key and said he would let me return the other key in the morning (let me). In the morning, the staff had no idea and were very kind and apologetic to me...which was a positive.

Understand that things happen but at 3 am I'd hope for someone more attentative...and not rude.

  • Stayed September 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ORourkies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 18, 2013

I checked in late and received excellent service. Initially, we were given a room with 2 double beds and the staff changed our rooms without any problems. The ambiance of the entire hotel was just awesome and the price was great. On check out, we were overcharged. We brought the problem to the attention of the staff member and the matter was taken care of immediately and without additional issues. I realize people make mistakes, but how you handle the errors makes a world of difference. I'm just glad this hotel and the people who represent it valued their customers.

  • Stayed August 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deanna L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Spring, Texas
Level Contributor
177 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed July 29, 2013

Staff was superb --- they genuinely valued the customer and had a great, helpful attitude. The complimentary full breakfast offering was excellent --- fresh scrambled eggs, sausage, fresh waffles, fresh fruit, cereal, muffins, bagels, yogurt, juices, etc., and included "heart-healthy" options. Our room was spotless and the bed super comfortable. Location on I-35 allows easy access to all of Austin metro area, and the double-paned glass made freeway noise almost unnoticeable.

We did not use room service so did not rate it.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Chuck H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
Level Contributor
77 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed July 21, 2013

Stayed two nights in a king suite. My husband had to attend a seminar at the hotel. The staff are very friendly and helpful. The room was spacious with a somewhat divided living area with a pull out sofa bed. (we didn't use) The bed was comfortable. The AC worked great. The bathroom is big and I loved the big shower. I didn't like that the bathroom door always shut. It would never stay open. If you have kids this could pose a slight problem. Having a mini fridge and micro is convenient.Breakfast was good. I wish they had a outdoor pool with some lounge chairs. Their indoor pool is very small. They need to put a privacy fence up where they do have the chairs out for the sun seekers. I didn't like being stared at by people driving down the highway when I was trying to lay out and work on my tan. Location was pretty good. Lots of places to eat and shop nearby. Top Golf is only about 10 min away. That was so much fun.
Would stay here again if need to be on that side of Austin again.

  • Stayed July 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank bangstx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Austin North/Parmer Lane

Property: Fairfield Inn & Suites Austin North/Parmer Lane
Address: 12536 N Interstate 35, Austin, TX 78753-1312
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#19 Best Value Hotel in Austin
#33 Romantic Hotel in Austin
#42 Family Hotel in Austin
#44 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Austin North/Parmer Lane 2.5*
Number of rooms: 150
Official Description (provided by the hotel):
The Fairfield Inn & Suites Austin North Parmer Lane is just minutes from the music, art, and restaurants that define Austin's unique personality. It is also convenient to the North Austin Medical Center and the University of Texas. This hotel offers a complimentary breakfast buffet, indoor pool, and fitness center. This property also features spacious suites with a comfortable king or double beds, sleeper sofa, microwave, mini-fridge, complimentary high-speed Internet Access, and flat screen TV. ... more   less 
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Also Known As:
Fairfield Inn And Suites Austin North / Parmer Lane Hotel Austin

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