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“Decent hotel near downtown.”

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Quality Suites Downtown South
Ranked #154 of 200 Hotels in Austin
Level Contributor
34 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Decent hotel near downtown.”
3 of 5 bubbles Reviewed October 26, 2013 via mobile

This is a good alternative to paying $200+ for a downtown hotel. Just a few minutes south of downtown on I-35. Hotel is tired but clean and rooms are comfortable. Front desk staff was very acommodating in letting me check in early after a redeye flight. Not much around hotel, eateries a few minutes by car. Request a room in front of building. Back faces I-35 and road noise.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Knotnormal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas O, General Manager at Quality Suites Downtown South, responded to this review, October 27, 2013
Dear Michael,

Thank you for taking the time to complete an online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Thomas Odom
Manager
Comfort Suites Austin South
5124446630
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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72 reviews from our community

Traveler rating
    6
    21
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    10
    12
See reviews for
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Houston, Texas
Level Contributor
133 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 bubbles Reviewed October 26, 2013

I have stayed at 95+ Choice Hotel Properties thus far in 2013: This Comfort Suite is okay, seems like older property but clean none the less. It passed my barefoot rule (would I walk barefoot across carpet). The indoor pool was not heated, my grandkids were not too happy about that. I typically stay at newer property further south, but they were sold out. This property seemed a bit over priced, but it is in Austin at a major interchange. I do not think I would stay here again possibly giving Choice properties further North a chance. Typically when the sign on the outside of the property is in need of repair that is a good barometer of what you will find inside.

Room Tip: Try and get on third floor that way you will not awake at 2 am hearing footsteps above you.
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charlie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas O, Manager at Quality Suites Downtown South, responded to this review, October 27, 2013
Dear Mr. Charlie H.,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. The sign is soon to be repaired as well as many exciting renovations to begin in January 2014, including the pool heater.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,

Thomas Odom
Manager
Comfort Suites Austin South
5124446630
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Smyrna Beach, Florida
Level Contributor
172 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed October 24, 2013

This is an older hotel but has clean rooms and nice furnishings. A fairly comfortable bed and friendly staff. Housekeeping staff was short on our 2nd day and so we had to ask manager to have our room cleaned at around 2:30 pm. She came right away though. They only had 1 maid on duty for a large 3-story hotel. Our door key cards wouldn't work on the 2nd day so the manager had to re-key them. Breakfast was just okay.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Inlovewithcanyonvill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas O, General Manager at Quality Suites Downtown South, responded to this review, October 27, 2013
Dear Michael,

Thank you for taking the time to complete an online review regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Thomas Odom
Manager
Comfort Suites Austin South
5124446630
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paderborn, Germany
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed September 7, 2013

Although I read the last reviews about this motel, I can't remember anything bad about this motel. The hot tub was even hotter than in some other motels I stayed at, the room was clean. And as in most Comfort Suites/Inn motels I received a good value for my the paid price. Who likes to take the bus, the bus stop is just about half a mile away from the motel and the bus will take you directly to the capitol ($1 per ride or $2 for a daypass). With this direct access to downtown Austin, this motel is a great starting point to discover Austin!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Thorsten H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thomas O, General Manager at Quality Suites Downtown South, responded to this review, October 27, 2013
Dear Michael,

Thank you for taking the time to complete an online review regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,

Thomas Odom
Manager
Comfort Suites Austin South
5124446630
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Youngstown, Ohio, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed May 7, 2013

We stayed their last weekend the overall hotel was outdated, awful, run down, very very dirty seems like they don't care . Room was shabby . They need to investing money into repair and maintenance . We will not stay their again . Please don't waste your money . I wish to give them zero stars if I have a option.

Room Tip: Don't stay their , find different hotel around that area .
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jayshree P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Austin hotels

Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 bubbles Reviewed April 18, 2013

I usually write good reviews but not this time! This hotel was old, run down and tacky! The elevator (1) was slow and small. The excercise room was tiny, the indoor pool was freezing and the hot tub was not hot! The room was shabby, and the tv was circa 1970! The good things were that there was HBO, and the wifi was free. Yay!, But would definitely not stay there again-- not worth the money! Sorry fellas! :(

Room Tip: Don't pick a motel directly on I-35, as any local will tell you!
See more room tips
  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Jonicc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed April 3, 2013 via mobile

The overall hotel was outdated, and awful. It was not a good deal for the money you payed. They need to worry less about investing in flat screen TVs and more into repair and maintnince. Don't waste your money!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iowatraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Suites Downtown South

Property: Quality Suites Downtown South
Address: 1701 E Saint Elmo Rd, Austin, TX 78744-1007 (Formerly Comfort Suites Downtown South)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #154 of 200 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Quality Suites Downtown South 2.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Suites Downtown South Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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