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“Nothing Special”

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Super 8 Austin University/Downtown Area
Ranked #159 of 203 Hotels in Austin
Dallas, Texas
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Nothing Special”
Reviewed January 20, 2014

Me and 3 friends spent a long weekend in Austin during the month of September. We booked this hotel because of the price being cheap. We were having a bachelor party so all we needed if for was a place to crash. The breakfast is alright, on par with other basic hotels. We had a room farther back from the highway so the noise wasn't that bad at all. We had no issues with the hotel or staff, other than parts of the hotel looked a little run down. Its a little far from 6th street, about a $22.00 cab ride one way, but other than that. Just average.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chennaultaaron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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794 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (77)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Marietta, Georgia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 17, 2014

On May 2013 I reserved three rooms for the coming November and my credit card was charged immediately. Paying for a room in advance is considered a guaranteed room.

When my party arrived at the hotel in November for the UT football game we were informed that the hotel did not have any rooms available. They offered a hotel 15 miles further north of the city – I am presuming that they owned this facility and that they did not indicate they would reduce the rate to the local rate of the new hotel location. I informed the clerk that this was unacceptable, that we had chosen a hotel in this area for a particular reason and that there were other hotels within 1 mile that would be acceptable.

The clerk said she did not have the authority to do anything and that she could not reach her manager (he was offsite – no manager on duty had authority to address the situation). I requested a refund of my guaranteed room reservation and was informed that the hotel would not issue a refund.

Therefore, they are in contract violation as I had a guaranteed room reservation at that specific location, in which they collected money 5 months in advance. They did not fulfill their end of the contract by providing us rooms at the hotel we made a reservation for and paid in advance. The hotel is engaging in fraudulent activity by not refunding the money (and damages) for breaking their contract. Buyer beware.

  • Stayed November 2013, traveled with friends
    • Service
Helpful?
1 Thank D O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cedar Hill, Texas, United States
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 14, 2014

Room, price, breakfast, all fine. But noisy. Next to freeway (actually 2 - intersection), so requested room at back. That avoided the traffic noise. But we were on ground floor - people coming, going, talking loudly, etc. made sleep difficult. Would recommend 3rd, or at least 2nd floor - probably would avoid most of that noise. Also - "pet friendly," so multiple dogs. Dog walking area in back - opposite our room. We retired early, and obviously some folks were still walking their dogs, so their barking (the dogs, not the owners) was a problem, but, actually, a minor one. Again, higher up might help, but it might be possible to be (A) On the back, (B) Up, and (C) Away from the dog area (not sure about C).

Room Tip: As noted, would try to get back area, high as possible, and if possible, away from dog walking area.
See more room tips
  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Malcolm B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Super 8 Austin University/Downtown Area

Property: Super 8 Austin University/Downtown Area
Address: 5526 North Interstate 35, Austin, TX 78751
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #159 of 203 Hotels in Austin
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Super 8 Austin University/Downtown Area 2.5*
Number of rooms: 140
Reservation Options:
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Also Known As:
Super 8 Austin/University/Downtown Hotel Austin
Super Eight Austin
Austin Super 8
Austin Super Eight

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