The Stay Alfred was an unusual experience for us, as we were expecting a standard hotel with check-in, staff, and check-out. There was none of that. You NEED THE DIRECTIONS to enter the building--we arrived late at night without them (sent to wrong email address--our fault). After sorting out how to get the keys and get it, we were fine and actually delighted with the accommodations. Our lesson learned was--take note that this is NOT a typical hotel, this is more akin to a corporate-style Airbnb. That's totally fine, but Stay Alfred could have done a better job communicating this basic fact to us. Too much "Hey Cool Person, we're a cool place to stay, very trendy, you'll love it!" and not enough "Hey, please pay attention, this is not a typical hotel and you will need to know that and get special instructions on entering the premises BEFORE you leave for your trip (NOT while you are on it... that's very stressful.)."