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“Anniversary Getaway”

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Four Seasons Hotel Austin
Ranked #8 of 202 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Texas
Level 4 Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Anniversary Getaway”
Reviewed June 28, 2013

My husband surprised me with an overnight getaway for our 7th anniversary. I loved every second of staying at this hotel. From the friendly greeting when we arrived to the complimentary chocolate covered strawberries and friendly note that were sent up. I will most certainly be back for another visit!!

Room Tip: We had a room overlooking Lady Bird Lake and it was amazing to have breakfast in our room overlookin...
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  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kerryadell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,786 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (573)
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English first
Houston
Level 5 Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed June 27, 2013

The hotel is very nice, the staff is friendly and the view is wonderful. The room rate is way overpriced for the area and general condition of the hotel. For half the price, I have stayed at much nicer four and five star properties. The carpet in my room was clearly not clean and stained, the in-room dining menu was missing, and the housekeeping staff forgot the bottled water. The staff was very prompt to respond to complaints and extremely cheerful. In-room dining for breakfast for one was over $40 by the time three or four separate charges were tacked on. There are no other eating options other than the main dining room, and no quick take-away food area. For over $600 a night, I was given a relatively small room two doors away from the elevator area. The lobby is nice, but so loud when busy that I literally could not hear the check-in clerk. I like this hotel, but it is pricing itself in a range that does not reflect the true property value.

Room Tip: Ask for a room on the river side, away from the elevators.
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HoustonKaren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this review, July 1, 2013
Dear HoustonKaren,
Thank you for sharing your recent experience at Four Seasons Hotel Austin with us on TripAdvisor. I especially appreciate your comments regarding our staff's responsiveness and overall demeanor since we pride ourselves on our exemplary service.

That said, I was disappointed to hear you did not find your room condition up to standard or worth the value you paid. We are currently working with our team here on an update to all of our guestrooms and hope you are able to return and enjoy these enhancements on a future visit. I also appreciate your comments regarding the availability of dining options in the hotel. We are always looking for ways to provide better options to our guests so we will be sure to focus on this area in the future.

HoustonKaren, thank you again for your feedback. Should you wish to speak further regarding your experience or provide any additional details, I invite you to call or email me personally using the contact information below.

Sincerely,
Rob Hagelberg
General Manager
(512) 685-8034
rob.hagelberg@fourseasons.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
1 review
Reviewed June 27, 2013

We chose the Four Season's restaurant, Trio, as the location for a recent business meeting. The food and drinks were delicious, service was prompt and the private room afforded us privacy. We would definitely choose to return for future meetings.

  • Stayed April 2013, traveled on business
    • Service
Helpful?
Thank Denise N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brooklyn, New York
1 review
Reviewed June 26, 2013

I was born and raised in Austin but I have lived in NYC for the last several years. When I come home I love to visit Four Seasons Hotel for drinks and live music in the lobby lounge, great bat viewing from the back lawn and dinner in their amazing restaurant TRIO. I brought a friend from NYC with me this time and Four Seasons Austin did not disappoint. They even made sure that the bats flew for my friend!

  • Stayed June 2013, traveled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Chelsea C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
1 review
Reviewed June 26, 2013

For the past year, my daughter and I have been planning her wedding. Our first contact at the Four Seasons was Meredith Hill, whose professionalism and enthusiasm convinced us that the Four Seasons had to be part of Caroline's wedding festivities. We ruled out an outdoor wedding so opted for the indoor reception in the ballroom. Throughout the entire process, Meredith was prompt in responding to questions, available at all times to discuss details, and more than willing to try and accommodate Caroline's sometimes 'different' ideas. She bent over backwards to make it all perfect, and it was! Patrick and I cannot think of an instance when anything went wrong, and we are pretty sure that Meredith and Gina (Clink) could not have worked better together to make it the wedding of Caroline's dreams...The food and cakes were outstanding, and the staff very professional and attentive. I will definitely and enthusiastically recommend the Four Seasons and Meredith to anyone who asks (and event if they don't)!
Thank you for a wonderful experience. Bootsie & Patrick

Room Tip: Lakeview is beautiful! I highly recommend the 0th floor!
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  • Stayed June 2013, traveled as a couple
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Helpful?
Thank Barbara L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level 3 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 26, 2013

This is a fantastic hotel. I attend conferences at the hotel twice a year and always look forward to it. The staff always recognizes me and "welcomes me back." They have accomodated me with regard to many issues without hesitation. The beds and bedding are beyond compare, and you can't beat the view of Ladybird Lake. The only complaint I would register is the additional parking charge. You already pay a tidy sum to stay, and then there is a $32/day parking charge--over which you have no control because there is no longer any self-parking available after they put up the Four Seasons condominiums.

Room Tip: Be sure to get a lake view room!
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  • Stayed June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Austin, Texas, United States
1 review
Reviewed June 26, 2013

Had a business meeting there recently. Service was fantastic, drinks were cold and wet and the food was superb. I wouldn't hesitate to use this hotel again and actually am anxious to do so! Watching the river flow by also adds for a nice ambiance.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Steve U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Austin

Property: Four Seasons Hotel Austin
Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Austin
#3 Luxury Hotel in Austin
#3 Business Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 294
Official Description (provided by the hotel):
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 294 guest rooms - including 33 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons

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