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“Wedding Venue - Couldn't be better!”

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Four Seasons Hotel Austin
Ranked #7 of 201 Hotels in Austin
Certificate of Excellence
GreenLeadersBronze level
Reviewed April 26, 2013

We are thrilled to have used the Four Seasons as our wedding venue this past April. Our only regret: we can only get married once!

We were looking for a convenient location for out-of-town travelers, a place with easy access to the beautiful Austin outdoors, views of Lady Bird Lake and a menu that would impress our Indian guests.

All of those expectations were met and exceeded by the Four Seasons and their delightful wedding coordinator, Meredith Hill. We were impressed by her professionalism, patience and confidence as she guided us through the process of planning our event.

As a half-American / half-Hindu wedding, we were uncertain how the Four Seasons would pull off an Indian menu and how they would help coordinate a Hindu ceremony. When we had our menu tasting, we were astounded at how authentic the meal was! It was made from scratch, presented beautifully and, in my opinion, better than any Indian restaurant in Austin! Meredith knew the ins and outs of Hindu ceremonies better than me or my fiance. She asked all the right questions and even had the brilliant suggestion of chai before the ceremony. Even when our guests got stuck in traffic and arrived 30 minutes late to the wedding, Meredith kept composed and calm and rearranged events to accommodate the abbreviated schedule.

The entire staff at the Four Seasons is delightful to interact with and we hope to visit there many times in the future and relive our "dream" wedding that we had never even dreamed about before!

  • Stayed: April 2013, traveled as a couple
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Thank Cheerio101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,208 - 1,214 of 1,838 reviews

Reviewed April 26, 2013

We booked a catering event thru Meredith Hill, the Catering Manager at the Four Seasons Hotel Austin. Her entire staff went above and beyond! We emailed, had multiple meetings and changed our minds more times than we should have yet she laughed and smiled with us and accommodated our needs. Meredith Hill, Lisa Hartwig and Juan are very personable and made us all feel at ease during the entire planning process. This amazing crew also went above what was required of them during the entire evening with every intent of making our event a sucess.

The day of the event, which happened on a Sunday, everyone was not only present but answering emails to us hours before we were scheduled to arrive. Our needs were met even before we asked- how can you get any better than that? The food was fresh, appealing and enjoyed by everyone! We served Grilled Atlantic Salmon Filet, Tarragon Butter Sauce, Corn & Gulf Shrimp and Cold-Smoked & Grilled Texas: Ribeye Steak, Peach BBQ Sauce, Warm Baked Potato, Broccoli- every single guest commented about the food, normally when your feeding a large crowd the food can be served cold or lack flavor- NOT THIS HOTEL! If you need a venue to hold your special event or even a meeting, I would 100% percent back this hotel along with their catering department.


I know I am gushing but this hotel was exceptional and we will keep all of our business with them. Upon check out all of our items were brought down and loaded into our cars, the items we needed to take with us from the Ballroom were also loaded into our cars- how marvelous!

Room Tip: Our guest had rooms on multiple floors and we had no complaints. My room had a view of the front of...
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  • Stayed: April 2013, traveled with family
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Thank Christie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this reviewResponded May 2, 2013

Dear Christie,

It gives me great pleasure to read a review such as your own, thank you for taking the time to write. I’m so pleased to learn that our service left such a memorable impression on you and that your event was a special one. Our staff takes great pride in being personable and accommodating in every way, so I look forward to sharing your compliments with Meredith, Lisa, Juan and the team. Whether for a simple staycation or another special occasion, I hope we’ll get to see you again soon!

Sincerely,
Rob Hagelberg
General Manager

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Reviewed April 25, 2013

My daughter and I were in town for a visit to UT and were fortunate enough to spend three nights at this exceptional property. From the moment our car pulled into the driveway until we departed in the wee hours three days later, the staff was welcoming, friendly, helpful, and just all-around amazing. We had a lot of questions upon check-in and they had all the answers, although there was some debate among front-desk staff as to the best Tex-Mex in town! We loved walking along the lake, witnessing the extraordinary flight of the bats each morning from the nearby Congress Avenue Bridge, relaxing at the lovely pool, and taking in the wonderful local restaurants and food trucks. The hotel is in the perfect location. And the beds...there's NOTHING like a Four Seasons bed!

  • Stayed: April 2013, traveled with family
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Thank Leanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this reviewResponded May 2, 2013

Dear Leanne,

Thank you for taking the time to write such a great review! I’m thrilled to hear you enjoyed your stay and received such helpful service, as this is what we pride ourselves on at the Four Seasons Austin. Visit us anytime; we look forward to welcoming you and your daughter back to Austin again soon. And, of course, Hook ‘Em!

Sincerely,
Rob Hagelberg
General Manager

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Reviewed April 24, 2013

Traveled to Austin for a conference and was pleased to stay in this hotel. Service was exceptional and food delicious at every meal. Room was a little smaller that some but an extra comfy chair and desk made it perfect for what I needed. Loved the big comfy king bed with tons of fluffy pillows. I'll be back.

Room Tip: A view of the lake/river was nice.
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  • Stayed: April 2013, traveled on business
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Thank JuleeLindsay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this reviewResponded May 2, 2013

Dear JuleeLindsay,

Thank you for your kind review; we truly appreciate every bit of feedback from our guests. I’m delighted you enjoyed your stay and the famed Four Seasons beds- they are one of my favorite features of the hotel as well! We look forward to seeing you again soon.

Sincerely,
Rob Hagelberg
General Manager

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Reviewed April 23, 2013

I have stayed at this property myself and have put dozens of people, many of whom are very picky about their accommodations, up at the hotel. It always delivers. Jasper Neath, the Senior Sales Manager there, has been a shining example of what it means to give real customer service, at times moving heaven and earth to make sure our people are taken care of. That level of service, combined with a beautiful property in one of the most awesome cities in the country, is why we love this hotel so much!

Room Tip: Get on the lake side!
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  • Stayed: April 2013, traveled on business
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Thank Dominic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this reviewResponded May 2, 2013

Dominic C,

It gives me great pleasure to read a review such as your own, thank you for taking the time to write. Our staff prides themselves on being personable and helpful in every way possible, so I’m delighted to hear Jasper continues to meet your every expectation. Jasper is an amazing asset to our Sales team and I look forward to sharing your compliments with both he and the staff. Whether for business or pleasure, we hope to see you again soon.

Sincerely,
Rob Hagelberg
General Manager

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Reviewed April 23, 2013

Best service, staff, views and location in Austin. Great hotel for business or getaway. Take the time to walk along the lake and eat in the restaurant. Lots of great restaurants within walking distance.

Room Tip: River view is worth the money if one spends any time in the room.
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  • Stayed: April 2013, traveled on business
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Thank Jay K K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this reviewResponded May 2, 2013

Dear Jay K K,

Thank you for your positive feedback regarding your recent stay with us at Four Seasons Hotel Austin. I’m glad you enjoyed your stay and I couldn't agree more about taking time to enjoy the trail along the lake- its proximity is one of my favorite things about our property, too. Whether for business or pleasure, we hope to see you again soon.

Sincerely,
Rob Hagelberg
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2013

The recent facelift was needed and the freshness shows! Here for business and really appreciate the service! The shower and bed are great, and room service is tasty and on time. Fresh bottled water is given at valet, who have your car ready when requested. The Trio restaurant was first rate. I almost stayed elsewhere, but glad I came here!

  • Stayed: April 2013, traveled on business
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Thank Traveler B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
fsaustin, General Manager at Four Seasons Hotel Austin, responded to this reviewResponded May 2, 2013

Dear Traveler B,

Thank you for such wonderful feedback on your recent stay at Four Seasons Hotel Austin. I am happy to hear that you received such great service during your stay, as it is something we strive to provide for our guests. Hopefully, we'll have the opportunity to welcome you back to Austin again soon!

Sincerely,
Rob Hagelberg
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Seasons Hotel Austin

Address: 98 San Jacinto Blvd, Austin, TX 78701-4082
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Austin
#2 Luxury Hotel in Austin
#3 Business Hotel in Austin
#8 Family Hotel in Austin
#10 Romantic Hotel in Austin
#13 Green Hotel in Austin
Price Range: $423 - $1,247 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Austin 5*
Number of rooms: 294
Official Description (provided by the hotel):
At Four Seasons Hotel Austin, luxurious accommodations and superb amenities are underlined by gracious Texas hospitality and five-star service. Centrally located in the heart of downtown Austin, perched on the shores of Lady Bird Lake and surrounded by lush gardens, the resort-like Hotel provides a convenient base for those looking to experience all the city has to offer, from upscale shopping on 2nd Street and dining on South Congress to sightseeing and outdoor pursuits on the adjacent Lady Bird Lake Hike & Bike Trail. A combination of comfort and elegance, the Hotel's 294 guest rooms - including 33 suites - offer views of either the lake or Austin's vibrant downtown cityscape. Services such as twice-daily housekeeping, in-room dining, dry cleaning and laundry and a 24-hour Concierge ensure guests enjoy a stress-free and productive stay. Diners savor prime steaks, fresh seafood and a world-class wine list in TRIO, the Hotel's award-winning modern steakhouse, featuring a chic dining room as well as unparalleled al fresco dining on the restaurant's lakeview terrace. Known locally as "Austin's Living Room," the Lobby Lounge offers guests a convenient spot to gather with friends for beer, wine, signature cocktails and light fare, or a post-dinner nightcap complete with live music, which is offered several nights a week. Guests seeking relaxation and rejuvenation can spend the day in the outdoor saltwater pool, working out in the 24-hour Fitness Center or relaxing with a soothing massage, body treatment or facial in The Spa. ... more   less 
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Also Known As:
4 Seasons Hotel Austin
Four Seasons Austin
Austin Four Seasons

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