Stayed here for a weekend after visiting mom in San Antonio and wanted to get away and relax before returning home. Everyone seemed friendly on arrival and we thought this was going to be fun. Don't be charmed by the foam ear plugs on your pillow because they don't even keep out the noise from the street below at 2:00am. I got food poisoning that night in the restaurant-only place we ate and my girlfriend did not eat the EGGPLANT, she was fine and I vomited all night. That combined with the noise next door from the drunks coming in from 6th street, the thin walls and noise level from the floors below made it next to impossible to sleep. The hotel rooms are arranged around a central atrium and the drunks come in to the hotel and start screaming their girlfriend's name to hear the echo in the atrium which extends 14 floors. The next am, we headed to 6th street to find lunch and went out the back door to cross the little bridge over the creek or river and the beer cans and stench of urine was enought to make you , well, you get the idea. Watched the Longhorns at a local bar and returned to the room to rest. And that night, same thing music audible from the street below thru drawn drapes and the drunks in the room next to us returned to their room at 2:30am and proceeded to crank the radio. Called the front desk and they said they would send security, security never arrived. I waited outside our room for them. So, we called again and security came in person and finally our neighbors passed out at 4:00 AM. At 6:00 Am , we got up early to get our car and get to the airport and we had to step around the puke in the hallways. We told the checkout clerks but like other reviewers, they don't seem to care about the quality of your stay. We had a nice breakfast that AM if that's any consolation. In short, our absolute worst hotel stay with apathetic management and drunks screaming and partying and emesis soaked carpet. If this sounds like a delightful time, this is your place. And you get to pay $25.00 a night to park your car. Stay up towards Campus or downtown and take a cab.
- Official Description (provided by the hotel):
- Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more less
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- Also Known As:
- Hilton Garden Inn Austin Downtown Hotel Austin
- Austin Hilton Garden Inn
- Hilton Austin