We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Extremely Satisfied”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Garden Inn Austin Downtown/Convention Center
Ranked #47 of 203 Hotels in Austin
GreenLeadersGold level
houston, United States
2 reviews
“Extremely Satisfied”
Reviewed September 13, 2013

This hotel provided me with the perfect stay. I brought my lady friend here for her birthday. From the moment we arrived we were treated politely, courteously, and made to feel important. The hotel is located in between 5th And 6th streets in downtown Austin which was absolutely perfect. The hotel has a really nice bar and restaurant on the 16th floor with a great view of downtown Austin. I will be back

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Robert R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitzroy M, Front Office Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review, September 15, 2013
Dear Robert R,
Thanks for taking the time to post your review about you stay at the Hilton Garden Inn Austin Downtown,
It's always refreshing to hear when we have met and exceeded the expectations of our guests, we continue to strive to provide a clean, friendly and safe environment for our guests.
We look forward to being of service to you should your travels bring you back to the Austin area, if I can be of any assistance please do not hesitate to call me.
Always at your service;

Fitzroy Mason
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,209 reviews from our community

Traveler rating
    416
    389
    243
    104
    57
See reviews for
125
233
79
587
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Lancaster, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 11, 2013

The Hilton Garden Inn exceeded my expectations in quality and service. The location of the hotel was great. It is right next to Sixth street, so you can unwind and have some fun. I was extremely surprised by the quietness of the room, due to the fact that we were next to Sixth St and the Interstate 35. Will definitely go back.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Jose A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitzroy M, Front Office Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review, September 15, 2013
Dear Jose,
Thanks for taking the time to post your review about you stay at the Hilton Garden Inn Austin Downtown,
It's always refreshing to hear when we have met and exceeded the expectations of our guests, we continue to strive to provide a clean, friendly and safe environment for our guests.
We look forward to being of service to you should your travels bring you back to the Austin area, if I can be of any assistance please do not hesitate to call me.
Always at your service;

Fitzroy Mason
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
austin, United States
1 review
Reviewed September 11, 2013

I had a wonderful stay at the Hilton Garden Inn. The service was so accommodating and they made me feel welcomed. The hotel it self is beautiful, clean, comfortable and inviting. From service to the rooms they exceeded my expectations. Very reasonably priced for the experience provided which was FIVE STAR! Very satisfied and I highly recommend this hotel!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitzroy M, Front Office Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review, September 15, 2013
Dear Jane K,
Thanks for taking the time to post your review about you stay at the Hilton Garden Inn Austin Downtown,
It's always refreshing to hear when we have met and exceeded the expectations of our guests, we continue to strive to provide a clean, friendly and safe environment for our guests.
We look forward to being of service to you should your travels bring you back to the Austin area, if I can be of any assistance please do not hesitate to call me.
Always at your service;

Fitzroy Mason
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bartlesville, Oklahoma
Level Contributor
213 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed September 8, 2013 via mobile

Good location if you like to party the night away and are not bothered by highway noise, bands and over all noise that comes with said partying. Being that we don't (flt crew ) I'd say it was ok to stay but won't next time. The room was ok, average on all levels. The food was marginal including the so called breakfast buffet. Service is average nothing special. Over all, not a bad place to stay, unless you NEED to sleep, then I'd give it a pass.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Albyfli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitzroy M, Front Office Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review, September 15, 2013
Dear Albyfli
Thanks for taking the time to post your review about you stay at the Hilton Garden Inn Austin Downtown,
It's always refreshing to hear when we have met and exceeded the expectations of our guests, we continue to strive to provide a clean, friendly and safe environment for our guests.
We look forward to being of service to you should your travels bring you back to the Austin area, if I can be of any assistance please do not hesitate to call me.
Always at your service;

Fitzroy Mason
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stephenville
2 reviews
Reviewed September 5, 2013

My son and his wife planned their wedding reception at this hotel. They had blocked several rooms for the guests to stay. The rooms were very nice and clean. The stay was extremely helpful during the checkin and checkout process. The staff helping at the reception provided excellent service in providing the meals, cleaning up the plates, filling up the glasses with water, tea, etc. The bartenders were quick with filling up the drinks for the guests. I would recommend this place for your wedding event.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Carlos C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitzroy M, Front Office Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review, September 15, 2013
Thanks for taking the time to post your review about you stay at the Hilton Garden Inn Austin Downtown,
It's always refreshing to hear when we have met and exceeded the expectations of our guests, we continue to strive to provide a clean, friendly and safe environment for our guests.
We look forward to being of service to you should your travels bring you back to the Austin area, if I can be of any assistance please do not hesitate to call me.
Always at your service;
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Luis Obispo, California
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 3, 2013

Recent trip to this hotel was pleasant, helpful staff and nice rooms. Be sure to include the breakfast buffet which is included in some room packages. The variety and quality is outstanding. The view from the restaurant overlooks downtown Austin and is spectacular. The rest of the day the menu is limited and ok.
Although the hotel is located down town there really is not much to do without a car during the day (no shopping,but a few interesting buildings including the capital.) At night you are walking distance to the many bars playing live music and it is a wild scene.

Room Tip: Interior rooms around the atrium are quieter than those facing the freeway.
See more room tips
  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank phals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitzroy M, Front Office Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review, September 4, 2013
Dear Phals,
Thanks for taking the time to post your review about you stay at the Hilton Garden Inn Austin Downtown,
It's always refreshing to hear when we have met and exceeded the expectations of our guests, we continue to strive to provide a clean, friendly and safe environment for our guests.
We look forward to being of service to you should your travels bring you back to the Austin area, if I can be of any assistance please do not hesitate to call me.
Always at your service;

Fitzroy Mason
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bakersfield, California
Level Contributor
71 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 3, 2013

This property is well located in Austin. The party and music scene of 6th street is a 3 minute walk. The hotel itself is attractive, clean, and well appointed with many modern touches in each of the spacious rooms. Rates are very reasonable for a downtown hotel. The staff was extremely helpful; check in was quick. I used the valet parking and the bell staff literally ran to insure cars were brought to the front in an expeditious manner.

If I have a criticism it is that the business center computers are a bit slow when trying to print airline boarding passes. Other than that this was an outstanding experience and I travel regularly for my work.

Room Tip: "Outside" rooms on the upper levels afford outstanding views but the "inside" ro...
See more room tips
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fitzroy M, Front Office Manager at Hilton Garden Inn Austin Downtown/Convention Center, responded to this review, September 4, 2013
Dear Patrick P,
Thanks for taking the time to post your review about you stay at the Hilton Garden Inn Austin Downtown,
It's always refreshing to hear when we have met and exceeded the expectations of our guests, we continue to strive to provide a clean, friendly and safe environment for our guests.
We look forward to being of service to you should your travels bring you back to the Austin area, if I can be of any assistance please do not hesitate to call me.
Always at your service;

Fitzroy Mason
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Austin hotels
0.2 mi away
Hilton Austin
Hilton Austin
#24 of 203 in Austin
1,611 reviews
0.5 mi away
Radisson Hotel & Suites Austin Downtown
0.3 mi away
Residence Inn by Marriott Austin Downtown/Convention Center
Show Prices
Show Prices
Show Prices
0.4 mi away
Hampton Inn & Suites Austin Downtown
0.3 mi away
Courtyard by Marriott Austin Downtown/Convention Center
0.2 mi away
Hotel Indigo Austin Downtown - University
Show Prices
Show Prices
Show Prices

Been to Hilton Garden Inn Austin Downtown/Convention Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Garden Inn Austin Downtown/Convention Center

Property: Hilton Garden Inn Austin Downtown/Convention Center
Address: 500 N Interstate 35, Austin, TX 78701-3702
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Austin
#66 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Garden Inn Austin Downtown/Convention Center 3.5*
Number of rooms: 254
Official Description (provided by the hotel):
Ideally located in the heart of downtown Austin, offering first-class hospitality in the "Live Music Capitol of the World." We are steps from the business district, the legendary 6th Street and the Warehouse District. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Hotwire, Travelocity, Hilton Hotels Direct, TripOnline SA, Cancelon, Cheap Tickets, HotelsforEveryone, Evoline ltd, getaroom.com, HotelQuickly and HRS so you can book your Hilton Garden Inn Austin Downtown/Convention Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Austin Downtown Hotel Austin
Austin Hilton Garden Inn
Hilton Austin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing