We stayed here 1 night (and a different hotel on our second night), and it was one of the worst hotel experiences I have had for the price. The night we stayed the hot water was broken for the entire hotel. The staff indicated to my parents that the plumber would come in 10 minutes to fix the situation (around 11:30 pm) and by the time we checked out the next day there still wasnt any hot water. Our room was warm and muggy. Even when we got the AC working it was still extremely wet and humid in the room so when the AC kicked off I would feel sweaty at night (this is from someone who is normally cold all the time!). The room was mostly clean besides some slight mildew stains behind the toilet. The La Quinta is also behind a shady bar/pool establishment and there were a few scary looking people hanging out in the parking lot at night. The morning breakfast selection was ok with fresh fruit, yogurt, muffins, juice, diy waffles, and bad coffee. When my parents complained to the staff again in the morning about the lack of hot water during our entire stay, they were dismissive insaying the manager MIGHT do sonething for them but wouldnt be in until 9 am. By the time we checked out at 10:30 the manager STILL wasn't in yet. What kind of hotel doesn't have management on staff all morning? The hotel we stayed at the next night was in a better location, had 10x better service and nicer rooms for only 10 dollars more per night. I will NEVER stay at another la quinta again.
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- Also Known As:
- La Quinta Inn And Suites Austin Round Rock Hotel Austin
- La Quinta Austin
- Austin La Quinta