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“Rated 4 but almost Gave it a 3” 4 of 5 stars
Review of La Quinta Inn & Suites Round Rock South

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La Quinta Inn & Suites Round Rock South
2.5 of 5 Hotel   |   150 Parker Dr, Austin, TX 78728   |  
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Ranked #104 of 195 Hotels in Austin
Corpus Christi, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Rated 4 but almost Gave it a 3”
4 of 5 stars Reviewed May 3, 2013

If not for the front desk clerks smiling face and kindness/assistance upon check in (Erika), I think i would have rated this one a 3 overall.

Pros: Close to the freeway for easy on/off
Staff went out of their way to be helpful/kind (Erika & Segundo)
Fridge in room
Breakfast included in price
Clean room upon arrival
Provided with extra towels when i asked
Pet friendly - no extra charge
Can order food for delivery from several restaurants
Very comfy bed and pillows

Cons: Room did not get cleaned til 3rd day there!
Breakfast was put away 35min earier than they were supposed to one morning;no bfast
One cup coffee maker in room includes only ONE coffee pod (c'mon - really?)
$100 per night - expected more, got less
Vending machine on 1st floor with snacks broken
No restaurants within walking distance
A/C seems to be on sensor so it is either warm or freezing. Hard to control ac

  • Stayed April 2013, traveled solo
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank r r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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168 reviews from our community

Traveler rating
    63
    42
    36
    18
    9
See reviews for
64
31
17
43
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Boise
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed April 21, 2013

When we checked in on a Sunday and there was a problem.
Our reservation was lost. Erika on the day desk
quickly found and fixed the problem. Someone by the same
name checked in the night before.
The room, the grounds, the breakfast room were all top drawer.
Nice workout room with 5 pieces of equipment.
The follow up by the manager the next morning was terrific
and very professional. We would most definitely stay here again.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ShortyC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed April 4, 2013

Enjoyed our stay at La Quinta. The breakfast was very, very nice. I wish the pool and deck was cleaner, that would be my only criticism. The room was large and clean. The staff whether it was the staff behind the desk or the person working the breakfast, or the manager, were all extremely nice and welcoming. This hotel is located in a business park, so don't expect to walk to restaurants or shops, but it was nice and quiet!!!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with La Quinta

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Draper, UT
Level Contributor
168 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed March 12, 2013

The rooms are pretty nice, not too small. The staff is very friendly and accommodating. The hotel could use a little improvement, though. One thing I would change is the way they prepare the shower curtains in the rooms once they are cleaned - by bunching up the wet bottom like they do it promotes the growth of mold, and yes, our curtain had mold spots on the bottom of it from this very thing. They also were out of tissue paper, which I found surprising. The included breakfast is not up to par with the competition, either, as the only warm food offered were the waffles and toast. The beds were okay but a little soft, and they also use that silly thermostat with the sensor on it and it just doesn't manage the room tempoeratures effectively at all. It's either off and not coming on soon enough, or it comes on and blasts at full throttle until it shuts off. I'd stay elsewhere if I had the choice.

  • Stayed March 2013, traveled with friends
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank jaltaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed February 26, 2013

This is my usual hotel when visiting Austin. The location is great. Many restaurants and shopping nearby. This time I had the exact same room as my last stay. I arrived after 6pm, requested a room upgrade and the front desk was very accommodating. My room was not cleaned yet. But since it was not the original room I was assigned I agreed to go to dinner while the room was cleaned.The management was very apologetic and handled the situation extremely well. The room was very large with sofa, king bed, flat screen tv, large vanity area,microwave and fridge. The front desk employees were extremely courteous and helpful my entire stay. Kudos to Korey and Thomas for their excellent customer service. The hotel was full of teenagers in town for a sporting competition which made for more noise than I usually encounter at this location and a very crowded breakfast area. The cleaning crew could step it up a notch. Returned on the second evening I had to locate the maid get my room cleaned.Hotel appears to be maintained very well and did not experience any maintenance issues. I always get good rates and I really like the location.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank gcox915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn & Suites Round Rock South

Property: La Quinta Inn & Suites Round Rock South
Address: 150 Parker Dr, Austin, TX 78728
Phone Number:
Location: United States > Texas > Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #104 of 195 Hotels in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — La Quinta Inn & Suites Round Rock South 2.5*
Number of rooms: 86
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Also Known As:
La Quinta Inn And Suites Austin Round Rock Hotel Austin
La Quinta Austin
Austin La Quinta

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