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“Very good value”

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Best Western Plus Austin City Hotel
Ranked #21 of 202 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 24, 2013

Was expecting the rather typical Best Western but this hotel is better than average. Was clean and staff helpful. Free breakfast was a bit above normal with some freshly cooked items. The entry off the street was a bit confusing with one entry blocked off.

  • Stayed: September 2013, traveled as a couple
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Thank jerry448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded September 25, 2013

We appreciate your great review! I sincerely hope to see you visit us again soon!

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1,013 - 1,019 of 1,135 reviews

Reviewed September 23, 2013

This hotel is awesome! Austin hotels downtown are extremely expensive and this Best Western is half the price such a short cab ride away. On a Saturday night it only took 5 minutes to get from 6th Street to the hotel. The lobby bar has great live music and drink selection with decent prices and the free breakfast in the morning is great. The hotel rooms are spacious and secure and the beds are very comfortable. My fiance and I only stayed for one night and paid for our stay here with Airmiles which was great but my parents stayed here for 3 nights and booked directly with the hotel and they were able to get an awesome AAA rate.
Seriously staying downtown at the 300-400/night hotels just seems ridiculous when this little gem is so close and just makes sense financially. On a map it looks a bit far from downtown but it was so easy to get back and forth. The SoCO shopping district is very close too and you could even walk to it in about 15-20 mins. Next time we head back to Austin this is where we are staying again! Highly Reccomended!

Room Tip: Get a third floor room facing the pool
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  • Stayed: September 2013, traveled as a couple
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Thank Flipflopyyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded September 25, 2013

We truly appreciate when guests take the time to write reviews. Your review is so detailed that it will undoubtedly be useful to fellow travelers. Thank you so much for the words of praise. We appreciate guests like you and your parents and hope to see you again soon!

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Reviewed September 20, 2013

I stayed at the Best Westen Plus Austin City Hotel located at 2200 South I-35 in Austin, Texas to visit a friend who was graduating from the University of Texas with a Masters of Business Administration. I was impressed with the price and the overall hotel experience. For a mid tier hotel chain I was surprised at the competent execution of things critical for a good hotel that being room quality, location, price, bed quality and service. All was good!

  • Stayed: May 2013, traveled solo
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Thank androidmilf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded September 23, 2013

Thank you for your review! We look forward to your next visit!

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Reviewed September 17, 2013

This used to be The Clarion. Now under the new management of Best Western and the addition of Blue Moon blues bar, it has a classier vibe. Definitely improved, and not what I expected from a Best Western Plus. Bravo! I'll be back!

  • Stayed: September 2013
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Thank Laura7131
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded September 19, 2013

Thank you for noticing the changes we have made! It always makes us feel great when someone notices how hard we try. We look forward to welcoming you back soon!

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A TripAdvisor Member
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Reviewed September 16, 2013

I stay here for business regulary and I tried a lot of hotels before I decided on this one. The breakfast is the BEST! The rooms are comfortable and in good shape, nice hot shower, wonderful pool and hospitable service.

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded September 17, 2013

Thank you for taking the time to review us. We appreciate each and every guest and try and make each guest feel special. It is heartwarming to know it is working! We look forward to seeing you again soon!

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Reviewed September 16, 2013

This is consistently the best hotel in Austin for business travel. The staff is great and the rooms, beds & breakfast are awesome. I have stayed at hotels in Austin that cost 3 times as much that don't measure up to this hotel. It was recently updated and the new decor is very nice!

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
Thank Andrea W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded September 17, 2013

Thank you so much for the great review! It really is nice to know that our guests see how hard we work to make sure your visit is the best possible stay. We hope to see you again soon!

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Reviewed September 13, 2013

Love the staff, the new everything and the comfortable beds!! The breakfast was lovely. I would stay here on every trip to Austin. The ease of check in and check out was superb. The pool area was beautiful and clean. Extra towels offered at pool!! The decor very retro!!

  • Stayed: September 2013, traveled on business
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Review collected in partnership with Best Western
1  Thank lesberr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this reviewResponded September 16, 2013

Thank you so much for taking the time to share your thoughts about the Best Western Plus Austin City Hotel. I am so happy that you enjoyed your stay and hope to see you back here soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Austin City Hotel

Address: 2200 South I-35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Austin
#16 Best Value Hotel in Austin
#17 Family Hotel in Austin
#19 Romantic Hotel in Austin
#52 Business Hotel in Austin
Price Range: $112 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Austin City Hotel 3*
Number of rooms: 158
Official Description (provided by the hotel):
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion

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