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“Great Value in Texas”

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Best Western Plus Austin City Hotel
Ranked #23 of 203 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
Brixham, United Kingdom
Level 4 Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Great Value in Texas”
Reviewed May 28, 2013

If you are going to be visiting Austin, in the State of Texas, USA then do yourself a favour and consider staying at the Best Western Plus Austin City Hotel - I stayed there for a week in the later part of April 2013 whilst attending a wedding in that city and I have to say I was impressed!
Located just a couple of miles from the downtown centre of Austin the hotel has spacious well furnished rooms, a pretty good restaurant, a bar which has free live music several nights a week and an overall quality feel about it that equals and surpasses some of the pricier big name hotels also located in the city - being at a wedding I was among about a hundred or so guests who came in from all over the USA and had the chance to gain an impression of some of the other hotels my fellow wedding guests were staying at. None was better than the Best Western Plus Austin City Hotel and most were not as good yet the BWP Austin City Hotel was $40,$50 even $60 a night cheaper than the big names for bed and breakfast. I
I also stayed at a Best Western in Houston which I flew into from UK, it wasn't as good as the BWP Austin City Hotel but it was perfectly fine for a day or two and again is worthy of recommendation if you want somewhere to stay after or before an international flight into or from Houston - great value, comfortable room, free breakfast. Good deal!

Room Tip: Ask for a room at the back of the hotel as it is located alongside an interstate highway which runs...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Don R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,038 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (131)
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English first
Sydney, Australia
Level 6 Contributor
105 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed May 27, 2013

The motel is very nice. It's clean with nice rooms and a pool as well as a bar and restaurant. We were very happy to stay here as it is about 2km out if town and was easy to access from the highway and park. The rooms are very nice, especially the ones that face the pool (although may be some noise in summer). Staff are friendly and there is a free breakfast although I hate the polystyrene plates and plastic cutlery; what a terrible environmental impact.
Next to the motel is a petrol station and Starbucks and Denny's.The location is good for access the city and sights also. It's an easy drive into town from here. If you take Oltorf St to Lamar Blvd then head into the city you will cross the river and soon arrive at the corner with West 6th St. Just after the corner turn right into the free car park and you will find a great, huge bookshop with good coffee, also a huge outdoor gear shop and across the road is Waterloo records.
we would stay here again.

Room Tip: Rooms 150 - 164 (250 -, 350- etc ( and 147,148, 247, 248, 347, 348) face the freeway.
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Green Features: dreadful use of plastic plates and plastic cutlery, just imagine how much is used everyday by motel chains. Why can't proper plates and steel cutlery be used and re-used. It can all be washed hygienically in a dishwasher.
  • Stayed May 2013, traveled with family
    • Value
    • Location
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Helpful?
1 Thank cumbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Killeen, Texas
1 review
Reviewed May 27, 2013

We arrived at approximately 2:55 pm and was told our reserved rooms were not available. There was a lobby full of hotel guests waiting to check in. I personally waited until 3:35 until both of our rooms were available. The staff were very apologetic and friendly. Other than that the hotel was great. The rooms were renovated nicely and it was very clean. The location was great and easy access to downtown. The bar and grill attached was also a great convience. The food was great! Other than the wait at check in, I would say it was a great stay.

Room Tip: They have both inside and outside rooms. The outside rooms are smoking rooms. We had one of each. I...
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, TX.
Level 1 Contributor
3 reviews
Reviewed May 11, 2013

Stayed on this location for a concert in downtown Austin. Staff was friendly and helpful at check-in. The room was perfectly clean. What better way of welcoming a guest than with a fresh, clean and colorful renovated room.

I would certainly recommend this hotel for anyone staying in Austin for 1 night or a weekend.

  • Stayed May 2013, traveled solo
    • Value
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Helpful?
Thank Jorge R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 7, 2013

We were traveling with another large family, and reserved and paid for two king suites with pull out sofa beds. When we arrived at hotel, they only had 2 rooms with one bed. I have 3 children and the other family did too! Needless to say we are trying to get a refund as we did not sleep at all. They had no roll away beds either, and I did call the day before to confirm that there were queen size sofa beds in the king suites.

Room Tip: Be careful booking through expedia
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  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Michelle Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at Best Western Plus Austin City Hotel, responded to this review, June 6, 2013
So sorry there were issues in booking your third party reservation; last minute bookings on-line when inventory is almost gone can be tricky if two people are booking that last room at the same time. Booking directly with the hotel is always preferable when special requests are involved, and the cost to the guest is the same. For future reference our two room king suites have a double-size sleeper sofa. I hope you come again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio Vista, Texas
Level 6 Contributor
142 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed May 3, 2013

We went to the Austin Reggae festival, and stayed at this hotel. It was 2 miles from the location with no traffic to and from the site. Easy to park, hotel had a bar and grill. Clean rooms and updated decor. The setup to go to the rooms was a little strange, go down these stairs and then take a left And then go outside thru the doors to the elevator then exit the elevator to enter the building again. We went to some local restaurants thanks to my Yelp! Habernero was a awesome place to eat authentic Mexican cuisine.

Room Tip: We stayed in Room 358 there was a little road noise.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alisa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Austin City Hotel

Property: Best Western Plus Austin City Hotel
Address: 2200 South I-35, Austin, TX 78704-4436 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Austin
#7 Green Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Austin City Hotel 2.5*
Number of rooms: 154
Official Description (provided by the hotel):
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion

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