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“Nearly Perfect Near Austin” 4 of 5 stars
Review of BEST WESTERN PLUS Austin City Hotel

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BEST WESTERN PLUS Austin City Hotel
Ranked #25 of 198 Hotels in Austin
Certificate of Excellence
GreenLeadersSilver level
Seattle, Washington
Level Contributor
56 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nearly Perfect Near Austin”
4 of 5 stars Reviewed February 8, 2013

Newly renovated; very clean, GREAT bed, quiet. Had a room on pool side. Lounge blues music on Sat night a nice touch. No view, of course, but pool courtyard in center was pleasant, and the location was perfect for a Sat night of Austin Sixth Street exploring. Stayed 2 nights. Best Western breakfast buffets are usually good, and this one was. Only negatives: buffet lacked oatmeal - guess it's a southern thing - and water for hot tea was not hot. The latter was overcome by making tea using the in-room coffee maker to heat water.

Room Tip: Poolside avoids traffic noises, since this hotel is highway-side.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
3 Thank ibwordy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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830 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Houston, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 2, 2013

Stayed for 2 nights. Impressed with the renovations, compared to my last year stay here when it was Clarion Inn. Room interiors are very comfortable and clean. Friendly staff. Enjoyed the Hot Breakfast. The pool looked good but did not enjoy it as it is not summer yet!
I liked the hotel location as it is close to UT - where we had a family based convention.
I liked the organic choice of the soap, shampoo or conditioners provided at the hotel.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Texan007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debbie S, General Manager at BEST WESTERN PLUS Austin City Hotel, responded to this review, February 25, 2013
Thank you for staying with us earlier this month, and thank you for your kind comments about our renovations and re-branding. We are very pleased to be part of the Best Western family, and appreciate you trying us as a new brand. Be sure to sign up for Best Western Rewards to earn those points and free nights!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Level Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 31, 2013

Very quick and accurate when I checked in. The front desk gentleman was kind and courteous. Room is nice. Only problem, was the gap between the door and the floor. Had to place a bath towel at the bottom of the door to prevent the wind and light from comign under the door. Hotel is set up very nice and accomodating. The bar and restaurant is comfortable. The staff in the bar are professional and friendly. pool area looks real nice. Didn't use due to cold weather. The WiFi is a little slow in areas. needs improvement on the WiFi.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank GoSlow1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
1 review
1 of 5 stars Reviewed January 29, 2013

Booked this on Priceline. I needed a hotel room near the Austin airport. This hotel, which looks like a motel, is 10 miles from the airport. Ugh. So much for Priceline's continued downward spiral in credibility.

Stayed January 2013, traveled solo
Helpful?
Thank jb1004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santosh K, General Manager at BEST WESTERN PLUS Austin City Hotel, responded to this review, February 8, 2013
I am so sorry this guest thought we were an airport property when the reservation was booked. We are 7 miles from the airport; however there is a Best Western property quite close to the Austin airport: Best Western Plus Austin Airport Inn & Suites located at 1805 Airport Commerce Drive. That Best Western property is minutes from the Austin airport.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
64 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed January 7, 2013

Stayed here last October for a Univ Tex football game, and it was only about 15 minutes from the stadium, right off I-35. Don't be put off by not-very-fancy motel exterior. Though the rooms are motel style (with doors to exterior), our room was clean and updated. Breakfast was typical Holiday Inn Express-like small buffet. Though we didn't go into the lounge at night, it appeared to be very lively with a jazz band, and seemed lots of fun.

Room Tip: Try to get a room near an elevator; otherwise you'll be lugging your bags up several stairs.
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank ADK28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Austin City Hotel

Property: BEST WESTERN PLUS Austin City Hotel
Address: 2200 South I-35, Austin, TX 78704 (Formerly Clarion Inn and Suites Conference Center)
Phone Number:
Location: United States > Texas > Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in Austin
#11 Best Value Hotel in Austin
#19 Romantic Hotel in Austin
#23 Family Hotel in Austin
#52 Business Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN PLUS Austin City Hotel 3*
Number of rooms: 154
Official Description (provided by the hotel):
Please join us Monday evenings for social hour from 5pm-7pm in the lobby. Snacks and non-alcoholic beverages provided. ... more   less 
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Also Known As:
Clarion Inn And Hotel Austin
Clarion Hotel Austin
Clarion Austin
Austin Clarion

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