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“Very accomodating hotel” 5 of 5 stars
Review of Comfort Suites NW Lakeline

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Comfort Suites NW Lakeline
2.5 of 5 Hotel   |   13681 N. US Hwy 183, Austin, TX 78750-2209 (Northwest Austin)   |  
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Choice Privileges Points
Ranked #76 of 195 Hotels in Austin
Certificate of Excellence
Omaha
1 review
“Very accomodating hotel”
5 of 5 stars Reviewed June 17, 2009

We really enjoyed our stay. The staff was extremely accomodating to our needs, even calling the owner to get an approval for a special request. On our day of check out we left at 11, but didn't leave town. On our way out of town a terrible storm hit Austin and with no where else to go we stopped back in to Comfort Suites. The staff welcomed us back and let us take cover until the storm passed. They definitely went above and beyond!

  • Stayed June 2009, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank jrcnorth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 reviews from our community

Traveler rating
    55
    37
    13
    8
    1
See reviews for
55
15
4
25
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Russian first
  • Spanish first
  • Any
English first
Eldorado, Texas
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 19, 2007

I honestly had never stayed in a Comfort Suites. I was pleasantly surprised. The room was spacious, clean, and comfortable. It has been a while since my family stayed in a quiet hotel, and this was definitely quiet. The breakfast was decent (interesting round eggs, but, hey, it was free:) My nine-year old son loved the Texas waffle maker.

For the price, $65 a night, we couldn't go wrong!

Stayed August 2007
Helpful?
Thank katgonmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Level Contributor
47 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 stars Reviewed November 12, 2006

Spent one night here while on business trip. Although a bit difficult to find (you have to exit the offramp immediately), it was worth the extra driving around.

Seems like a new place; nothing looked worn. Staff very friendly, everything worked very well. Fridge was a bit noisy, but that was easily fixed by unplugging it. Internet connection fast and no problems.

Breakfast was the usual Choice Hotel type; hot waffles, etc. Very nice.

Area is pretty boring, perhaps with the expection of Hooters across the parking lot. ;-)

I would definitely return here when in the area for business.

  • Liked — Friendliness of staff, room size and equipment
  • Disliked — Close to busy highway.
  • Stayed October 2006, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
3 Thank propete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed October 25, 2006

Clean, quiet, nice staff. Indoor pool.

  • Liked — Quiet
  • Disliked — nothing
  • Stayed October 2006, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Check in / front desk
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
    • 2 of 5 stars
      Business service (e.g., internet access)
Helpful?
2 Thank ommina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Garland, TX
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed February 14, 2006

My co-worker and I checked in together. She stayed for one night and I stayed for four. The desk clerk was a real jerk. We are both school district employees and he wouldn't accept our tax-emempt certificate. Said he needed another form but didn't provide it. Went online at the motel business center and printed one. He was fully capable of doing the same.
Room was very roomy and clean with a jacuzzi, refrigerator, and microwave. Full hot breakfast was excellent as well as the other desk clerks during the day and evening. Didn't see the guy who checked us in until I left four days later. He checked me out and I discovered was charged an extra night. The man argued with me and I simply told him to do the math. Any fool could have found it was a mistake. He finally credited the extra night's charge to my credit card. My co-worker had the same thing happen to her. She was overcharged an extra night as well. I wonder how many guests had this happen but didn't discover the error? A nice way to make extra money?

  • Stayed February 2006, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
3 Thank cowboy6278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed April 10, 2005

We had a room that had a big stain on the ceiling above the bed and on the draperies (probably from a water leak). The hot tub was broken and the pool was cold. There were a lot of children running up and down the hallway which made it hard to sleep. The staff was very nice and the breakfast was good.

  • Stayed April 2005
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Rooms
    • 2 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites NW Lakeline

Property: Comfort Suites NW Lakeline
Address: 13681 N. US Hwy 183, Austin, TX 78750-2209
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
When it comes to hotel accommodations in the Northwest Austin area, your Choice is clear. The recently renovated Comfort Suites NW Lakeline has everything you need, and nothing you don't. No matter what is bringing you to the Austin area, the location of our property will put you within a 15 mile radius of some of Central Texas's favorite attractions; just a few would include the Cedar Park Center, the state Capitol, Lake Travis, the Domain, Zilker Park, Austin Convention Center, Circuit of Americas track, and Dell Diamond. At this property, we offer all Suite accommodations with King or Two Queen beds. All of our rooms are equipped with a mini fridge and microwave. A wide range of other amenities are offered on site like, free hot Breakfast every morning, complimentary Wi-Fi, Business Center, Fitness Center, Guest Laundry, and an outdoor Pool and Spa. Come treat yourself to the Comfort Suites NW Lakeline, and experience the service and comfort you want, at a price you can afford. ... more   less 
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Also Known As:
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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