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“Nice Stay”

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Comfort Suites NW Lakeline
Ranked #103 of 201 Hotels in Austin
Certificate of Excellence
Reviewed March 25, 2012

We had a nice stay at the Comfort Suites. The hotel was clean and quiet and very convenient for traveling with an infant (microwave, fridge, separate sink, solid crib).

  • Stayed: March 2012, traveled with family
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Thank KQuest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 - 120 of 136 reviews

Reviewed March 23, 2012

This no smoking hotel offers clean rooms with free wifi access. I stayed here for three nights on business in a King bed suite. My room had a microwave and mini-fridge. The A/C got my room ice cold. This room was a great value for the money spent. The "free" breakfast included cheese omelets with a meat rotated each day that included thick sliced ham or breakfast sausage during my stay. If you are a coffee gourmet the coffee here won't satisfy. I would stay here again because of the price I paid. I had no problem accessing area restaurants and didn't have to drive far to find great food values.

Room Tip: A third floor room away from the elevator should prove very quiet.
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  • Stayed: March 2012, traveled on business
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Thank HPCBarnabas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2012

The Comfort Suites is in NW Austin, with good access to 183 (Research Blvd). The rooms are clean and comfortable and chambermaid service is excellent. Internet service is free and has reasonable speed and is comparable to most other hotel service. The hotel provides a daily weekday newspaper, free local calls, and has an on-site fitness center. Breakfast is available, but I would recommend local dining options.

Guest rooms have microwaves, irons, ironing boards, and refrigerators. Other than these amenities, the hotel is a no-frills option, which fact makes it an excellent business lodging alternative.

Differentiators: This hotel is slightly less expensive than the Staybridge Suites just to the south (approximately 30.00 cheaper per night). The main differences between this property and the Staybridge Suites is: the Staybridge uses slightly higher quality linens and towels, and has a better breakfast. However, for this experienced business traveler, there is not 30.00 difference in linens and towels.

The hotel participates in the Choice Hotels loyalty program.

Room Tip: Prefer a ground-floor room.
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  • Stayed: March 2012, traveled on business
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Thank terryjgardner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this reviewResponded March 23, 2012

Dear Mr. Gardner

Thank you very much for your feedback. We are very pleased to hear that you enjoyed your stay at our hotel. We take great pride in the cleanliness of our hotel. We inspect our rooms thoroughly on a daily basis and do everything possible to make sure they are in proper condition. We hope you stay with us again next time you are in Austin. We will definitely take your comments in regards to our linen to heart and address that issue immediately. Also, please remember that on Tuesday thru Thursday we offer a free Manager's Reception with free beer, wine, soda's and snacks. Again, we hope to see you soon and thank you for the feedback.

Sincerely
Comfort Suites Ownership and Staff

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Reviewed March 21, 2012

Ended up in Austin for SXSW, without meaning to. Hotel rates were insane, but this hotel was reasonable. It's 40 miles from downtown, but close to the Lakeline Metrorail station, which provides limited service into the city (i.e. once an hour during the day, even during a major festival).

Manager's reception Tuesday-Thursday evenings was a nice treat. Room was clean and large, but nothing special. Ordered in pizza. Exactly what I was expecting.

Front desk staff was very helpful and proposed a great driving route to Houston along US 290! A high point of our trip.

  • Stayed: March 2012, traveled with friends
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Thank Ttaylo3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANDYPATEL720, General Manager at Comfort Suites NW Lakeline, responded to this reviewResponded March 23, 2012

Thank you very much for your response. We appreciate your feedback greatly. I am pleased to hear my staff gave you a good route to get to Houston. Although our hotel is outside of downtown, we are roughly around a 20 minute drive. However, I am sure with the SXSW traffic it seemed a lot longer. We hope that you will consider us next time you are in town. Again, we appreciate your business and hope to see you again.

Thank you
Comfort Suites Staff

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Reviewed October 9, 2011

Although this hotel is a bit farther from downtown Austin than we thought, it was a very nice place. Staff was friendly and helpful, beds were comfortable, and room was big. Sofa pulled out but we did not need to use it. Breakfast was a basic one for Choice hotels but plenty of choices. Eating area was spacious.

  • Stayed: September 2011, traveled with family
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Thank tallygirl21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2011

The staff at this location was great. The rooms are clean, but in need of some updating.

  • Stayed: September 2011, traveled on business
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Thank LonghornDallas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANDYPATEL720, Owner at Comfort Suites NW Lakeline, responded to this reviewResponded September 2, 2011

Dear Valued Guest

Thank you for taking the time out to post a review about our property on Trip Advisor. We greatly appreciate your feedback. Thank you very much on complimenting our staff. We ensure all our employee's do everything they can to make each guest is satfisfied with our hotel. We will definitely take your comment's on our rooms very seriously as well. Thank you again and we look forward to serving you in the future.

Sincerely
Andy Patel, GM

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Reviewed July 28, 2011

On our way to our summer vacation we stayed two nights in Austin at the Comfort Suites Hotel. For our family of five we had two queen beds and a sofa bed good enough for us. The room was equipped with a fridge and a micro which was great for our kids snacks. In the morning the breakfast started at 6:30-9:00am, included waffles, cereal, muffins, hard boil eggs, and other fruits. Overall, the hotel was clean and quiet. It does have a small outdoor swimming pool with a hot tub.

  • Stayed: July 2011, traveled with family
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Thank threemarlenas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANDYPATEL720, General Manager at Comfort Suites NW Lakeline, responded to this reviewResponded July 31, 2011

Thank you so much for your great feedback. We strive to provide our guest's with a nice, clean, and comfortable experience. We hope to see you again at our hotel. Again, we sincerely appreciate your great comments.

Sincerely,

Andy Patel, CHA
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites NW Lakeline

Address: 13681 N Highway 183, Austin, TX 78750-2209
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#22 Family Hotel in Austin
Price Range: $90 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites NW Lakeline 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
When it comes to hotel accommodations in the Northwest Austin area, your Choice is clear. The recently renovated Comfort Suites NW Lakeline has everything you need, and nothing you don't. No matter what is bringing you to the Austin area, the location of our property will put you within a 15 mile radius of some of Central Texas's favorite attractions; just a few would include the Cedar Park Center, the state Capitol, Lake Travis, the Domain, Zilker Park, Austin Convention Center, Circuit of Americas track, and Dell Diamond. At this property, we offer all Suite accommodations with King or Two Queen beds. All of our rooms are equipped with a mini fridge and microwave. A wide range of other amenities are offered on site like, free hot Breakfast every morning, complimentary Wi-Fi, Business Center, Fitness Center, Guest Laundry, and an outdoor Pool and Spa. Come treat yourself to the Comfort Suites NW Lakeline, and experience the service and comfort you want, at a price you can afford. ... more   less 
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Also Known As:
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites Austin
Austin Comfort Suites

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