There were a few things that I loved about this hotel that I thought brought a unique flair. Upon entering the hotel they had a large beverage dispenser of iced water with lemon slices. It was nice and refreshing.
I loved that the pool and hot tub were opened 24 hours. The first night we were the only ones in the pool and the second night there were a few people in there. The part I loved was that there weren’t little kids running around doing cannon balls into the pool. Very relaxing!
There were a few issues that I did notice. The front doors were not automatic doors. I wouldn't think twice about this, but it was cumbersome trying to roll the luggage cart in and have the door remain open. Luckily there was a housekeeper leaving when I was entering who helped me by opening the door for me.
The ice machine on the third floor did not work the entire time we stayed there. We notified the front desk and they said they would take care of it, but it was never fixed. We had to go to second floor.
There wasn't a mini fridge in the hotel room. I wasn't the one who booked the hotel, but after reviewing the hotel's website about the room it doesn't state that it had one. I thought it was a little bit strange, but we had an ice chest to keep drinks cold.
The second day after housekeeping cleaned the room we noticed we didn’t have an ice bag for the bucket. We asked the front desk and she stated she had a roll of them. She handed use a small trash bag. I don’t know is she realized they were trash bags or not.
Our room had a balcony with a nice little sitting area that looked out onto trees and the former IRS building that is still being repaired from the airplane crash. During the evenings there were a few restaurants that had live bands that were extremely loud while sitting outside. However, once the patio door was closed we couldn’t hear it.
We booked this hotel on a deal from travel website which stated we would receive two $20 Visa gift cards at check out. When we went to the counter they asked if we needed a copy of the receipt and we had to explain to them about the cards. They looked up the reservations and gave us one $20 gift card. It wasn’t until we stated we were supposed to receive two that they gave the second one.
I enjoyed our stay at the hotel with no real big complaints. I would stay at this hotel again. The location of it was in a great location. Shopping, restaurants and just driving around this area was beautiful.
- Official Description (provided by the hotel):
- NEWLY-RENOVATED! Just 15 minutes from downtown Austin, the renovated Courtyard Austin Northwest hotel is located in the heart of the Arboretum area at the corner of Mopac and Highway 183. Our brand-new hotel rooms with modern décor, flat-screen TVs, microwaves/mini-fridges and free WiFi are enjoyed by business travelers and families alike. Our high-tech lobby offers greater flexibility with media pod work spaces, free WiFi, media library and access to news and weather via our touch-screen GoBoard(R). The Bistro features Starbucks coffee and provides guests with healthy food & beverage options in the morning and evening dinner service with cocktails. Stay active with our indoor pool and gym or relax on our outdoor patio. A short drive to The Domain, guests of our Austin Arboretum hotel can visit top retailers and high-tech companies such as IBM, Dell and Oracle. With rates typically lower than downtown options and our convenient location to top Austin sites, Courtyard Austin Northwest hotel is the ideal choice for your next trip to Austin. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Expedia, Orbitz, Hotwire, Hotels.com, Priceline, Booking.com, Travelocity, getaroom.com, TripOnline SA and HotelQuickly so you can book your Courtyard Austin Northwest/Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
- Austin Marriott
- Austin Courtyard