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“Good central location in the North Austin area”

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Courtyard Austin Northwest/Arboretum
Ranked #87 of 201 Hotels in Austin
Reviewed June 13, 2013

This is a recently renovated Courtyard with the new food court and hang out area. The rooms are adequate in size and with the renovation they are nicely finished out. We try to get higher floors in all hotels and in this one it does not hurt for you to be at any level. 183 and Mopac are far enough away that you do not have to worry about the noise.

Proximity to shopping is good and this facility is close enough to the Domain that getting there is pretty easy as well.

  • Stayed: June 2013, traveled with family
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2  Thank JWV83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNWatx, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded June 14, 2013

Thank you so much for staying with us and for taking the time to leave us a comment! It's guests like you that helped us to earn the 2013 Trip Advisor Certificate of Excellence. We hope to see you back again soon,
Crystal & Team CY NW

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168 - 174 of 284 reviews

Reviewed June 11, 2013

Had a great stay at this Courtyard! We were visiting Austin for a graduation, Everyone there was very friendly and helpful with directions. The Lobby and dining area had recently been remodeled and lookedvery nice. The rooms were clean and comfortable. This hotel is very close to many restaurants and places to shop.
We will definately stay again another time.

  • Stayed: May 2013, traveled with family
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1  Thank DandLGann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNWatx, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded June 14, 2013

Thank you so much for staying with us and for taking the time to leave us a comment! It's guests like you that helped us to earn the 2013 Trip Advisor Certificate of Excellence. We hope to see you back again soon,
Crystal & Team CY NW

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2013

We stayed at this hotel for 2 nights in June on a special weekend rate that we had booked through the Marriott Rewards program. Our room on the 4th floor was clean and quiet. The staff was hardworking, friendly and attentive. Although this hotel is older than some other Courtyards, the management keeps the property in good condition. It is only a 1/2 mile walk from the hotel to many shops and restaurants. We will definitely keep this hotel on our list for our future visits to Austin.

  • Stayed: June 2013, traveled as a couple
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1  Thank WorldwidetravelerUsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CourtyardNWatx, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded June 10, 2013

Thank you so much for staying with us and for taking the time to leave us a comment on Trip Advisor! Thank you for staying with us and we hope to see you back again soon!
Crystal & Team CY NW

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Reviewed May 28, 2013

I stayed in this hotel on a weekend for one night. The room was spacious and clean but this hotel was not as expected. First of all the cooling system was old and it was making a lot of noise. It did not turn off automatically so it should be either on or off and we had problem to go to sleep with the noise. The breakfast was confusing because we had complimentary breakfast included but we had to choose from only one or two options from their Starbucks location. I ordered fresh fruit for breakfast which was not fresh at all. Also at the front door there was a lady I think her name was Natalie who was making me nervous. I asked her about renting a boat in Austin and she just was not very helpful to answer. She just was trying to give a quick answer and did expect you to leave the location as soon as possible. Overall we expected a better stay here.

  • Stayed: May 2013, traveled with family
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1  Thank Imn522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynw1105, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded May 30, 2013

I am truly sorry that we did not meet your expectations. If you will be back in Austin again soon it would be my pleasure to offer you a complimentary return visit to the hotel. It is very important to us that all of our guests leave completely satisfied.
Crystal Porter

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Reviewed May 25, 2013

This courtyard is awesome!!! Has a cool bar, indoor pool, a super hot hot tub, great food in the bistro.

Rooms have all been updated, and our fresh and modern looking

The GM I believe her name is crystal is amazing, she is very present and accommodating.

  • Stayed: May 2013
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1  Thank Bigredgraham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynw1105, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded May 30, 2013

Thanks for making my day! Hope to see you back in Austin again soon
Crystal & Team CY NW

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Reviewed May 22, 2013

A great stay at the Courtyard. Went to Austin for a friends reunion and was very pleased with the location of the hotel, easy to find and close to a major highway and shopping center. The girls at the front desk were very helpful and friendly. My room was super clean and big. Breakfast was included in my rate and consisted on Starbucks coffee with a freshly made breakfast sandwich of my choice or delicious french toast. The bistro is only open until 10 am which is a shame since it is a waste to have it there and closed the rest of the day. I had a few packages waiting for me at the hotel and the people of the front desk knew about them and had them handy for when I came in. It also has a indoor pool with a jacuzzi, I did not use it but looked very inviting.
All in all a great choice, will go back there if I ever need a hotel in Austin

  • Stayed: May 2013, traveled with friends
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1  Thank 5_ticos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynw1105, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded May 25, 2013

Thanks for staying with us! It's guests like you that make the hospitality industry the BEST place to be!!
Crystal & Team CY NW

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Reviewed May 12, 2013

During a visit with family in Austin, our room in the Courtyard by Marriott proved to be a tremendous value! The room was clean and comfortable. The staff was friendly and polite. Manager Dave was truly a professional. We had an excellent visit and would certainly stay here again. Thanks to all at the a Courtyard by Marriott!

  • Stayed: May 2013
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1  Thank MELANIE W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cynw1105, General Manager at Courtyard Austin Northwest/Arboretum, responded to this reviewResponded May 14, 2013

Thanks for your nice note about our hotel and for taking the time to leave us a comment on Trip Advisor! We hope to see you back again soon -
Crystal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard Austin Northwest/Arboretum

Address: 9409 Stonelake Blvd, Austin, TX 78759-6514
Phone Number:
Location: United States > Texas > Austin > Northwest Austin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #87 of 201 Hotels in Austin
Price Range: $111 - $276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Austin Northwest/Arboretum 3*
Number of rooms: 102
Official Description (provided by the hotel):
NEWLY-RENOVATED! Just 15 minutes from downtown Austin, the renovated Courtyard Austin Northwest hotel is located in the heart of the Arboretum area at the corner of Mopac and Highway 183. Our brand-new hotel rooms with modern décor, flat-screen TVs, microwaves/mini-fridges and free WiFi are enjoyed by business travelers and families alike. Our high-tech lobby offers greater flexibility with media pod work spaces, free WiFi, media library and access to news and weather via our touch-screen GoBoard(R). The Bistro features Starbucks coffee and provides guests with healthy food & beverage options in the morning and evening dinner service with cocktails. Stay active with our indoor pool and gym or relax on our outdoor patio. A short drive to The Domain, guests of our Austin Arboretum hotel can visit top retailers and high-tech companies such as IBM, Dell and Oracle. With rates typically lower than downtown options and our convenient location to top Austin sites, Courtyard Austin Northwest hotel is the ideal choice for your next trip to Austin. ... more   less 
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Also Known As:
Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
Austin Marriott
Austin Courtyard

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