The front desk was very professional. We traveled with another family, who had checked in the day before. They had asked the front desk for rooms next to each other, unfortunately that was not available, so they gave us the closest room available. Also, front desk would not reveal the other families room number due to privacy. I liked that aspect. The front desk was very helpful to first time visitors regarding how to get around in the area.
On the downside was the room. The beds were rather small for two grown adults. The pillows were were very comfortable. They were double beds. Unfortunately, the room did not come with a refrigerator or microwave oven, which was a bummer. Most hotels we stay at have one or the other. We're used to having them. Also, the other thing we noticed was that when we would leave our room, the door would not always lock. We called down to front desk and were told how to fix that. I recommend checking your hotel door after leaving to make sure it locks. It's kind of scary to think that our door may have not been locked some of the time we gone.
We liked the location of hotel since we were in Austin not realizing it was the last weekend is SXSW. It was kind of quiet. The pool was very good and busy. It and the hot tub were clean and there were plenty of pool towels.
There was no complimentary breakfast, which would have been nice since there was not a refrigerator in our room. We did try the breakfast. Found it pretty good but rather expensive. The breakfast staff were very nice.
The staff really made this hotel worth the stay.
- Official Description (provided by the hotel):
- NEWLY-RENOVATED! Just 15 minutes from downtown Austin, the renovated Courtyard Austin Northwest hotel is located in the heart of the Arboretum area at the corner of Mopac and Highway 183. Our brand-new hotel rooms with modern décor, flat-screen TVs, microwaves/mini-fridges and free WiFi are enjoyed by business travelers and families alike. Our high-tech lobby offers greater flexibility with media pod work spaces, free WiFi, media library and access to news and weather via our touch-screen GoBoard(R). The Bistro features Starbucks coffee and provides guests with healthy food & beverage options in the morning and evening dinner service with cocktails. Stay active with our indoor pool and gym or relax on our outdoor patio. A short drive to The Domain, guests of our Austin Arboretum hotel can visit top retailers and high-tech companies such as IBM, Dell and Oracle. With rates typically lower than downtown options and our convenient location to top Austin sites, Courtyard Austin Northwest hotel is the ideal choice for your next trip to Austin. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Expedia, Marriott, Priceline, Orbitz, Hotwire, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Courtyard Austin Northwest/Arboretum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard By Marriott Austin Northwest/Arboretum Hotel Austin
- Austin Courtyard
- Austin Marriott