What is worse than a delayed flight that ultimately gets cancelled at 10:30pm... Than getting a voucher to a Marriott hotel that doesn't have any rooms.. To find out the airlines desk that booked the room doesn't reopen till 4am.... To then be shuttled across town to another Marriott that wouldn't take the voucher and finally did (with a little coaxing of how to process a direct bill via 45min later -- and I wasn't even a Marriott employee) to then put a sleeping child in bed without turning on the lights (which I know better than to crawl into a hotel bed without checking) to wake up 1.5 hours later covered in ants!
.... Let's just say I jumped up swiping ants off my daughter and pulling her out of bed to put her in the shower to step on a carpet full of crickets! Then when I complained to the night manager, I get a "your waisting my time sorry" response -- like it was an imposition for him to even listen to me. My daughter and I have ant bites from head to toe and itch all over.
I have been a Marriott brand lover for over 10 years and I have never been so disappointed and disgusted in my life! If this is how the night managers are trained by Marriott to treat all their "weary" travelers, then I will never stay in another Marriott again. In fact, I will never stay at this one again.
- Official Description (provided by the hotel):
- Located just minutes from the Austin-Bergstrom Airport, Downtown and Circuit of the Americas, we're one of the most convenient South Austin hotels with all-new state-of-the-art features. The renovated lobby provides media pod work spaces, free WiFi, boarding pass printing station and easy access to news, traffic and weather via an interactive GoBoard(R). Jump-start your morning at our onsite Bistro, offering healthy breakfast items and your favorite Starbucks beverages. Then after a busy day in Austin, come back for dinner and cocktails. Relax in our modern hotel rooms with flat-screen TVs, plush Marriott bedding, free WiFi and ergonomic workspaces. Guests love our free downtown shuttle service (6pm-12pm) for easy access to the convention center, 6th Street entertainment district and UT Austin. Our hotel features an indoor pool, 24-hour fitness center and outdoor patio. With high-tech amenities at a convenient location, Courtyard Austin South is perfect for business trips and weekend getaways. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Expedia, Hotels.com, Priceline and Travelocity so you can book your Courtyard Austin South reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Courtyard Austin South Hotel Austin
- Austin Marriott
- Austin Courtyard