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“Excellent Hotel”

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Drury Inn & Suites Austin North
Ranked #36 of 203 Hotels in Austin
Certificate of Excellence
Arlington, Texas
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent Hotel”
Reviewed April 25, 2013

We stayed here during the MotoGP race April 20-21, 2013. The hotel is so accomodating - they went out of their way to make sure we could check in. Drury hotels usually offer 2 free drinks and a snack bar that is very simple - but this one offered a list of drinks and the bar carried hot dogs and chips and more! You could get a good meal and go to Sixth St to drink! They even called our cab for us. Parking is open and easy and free - so is wi-fi, plus they have shower gel in the shower and great water pressure. The free hot breakfast carried eggs, sausage, waffles, biscuits, juices, coffee - you could fuel up before heading home! The price of the room was only $127. The hotel is clean and not being downtown - quiet. Only a $12-15 cab ride to sixth street.

Room Tip: Pack lotion, they only carry in the rooms shower gel, shampoo and conditioner. The shower gel doesn...
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  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank akavsu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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344 reviews from our community

Traveler rating
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    109
    38
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    2
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (52)
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English first
Illinois
Level Contributor
94 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed April 17, 2013

As an avid Drury Inn traveler, I wish I could state that this is the usual excellent Drury experience, but it wasn't. I arrived early and did not anticipate my room to be ready. It wasn't. However, I asked the staff to call when it was and they didn't. I called three hours later and that is when I was told it was ready. I stated that I didn't get a call, to which someone called back five minutes later and said that our room was ready! I guess to avoid a complaint being made! The hotel was not as clean as expected and looks outdated. It is large for a Drury. So, if your room is in the back, like ours, expect to walk a mile from the front of the lobby and dining area to the back. The room was not as comfortable and the bed seemed small for a queen bed. The area also seemed somewhat dimly lit.

The happy hour was nice but as usual, overcrowded and almost impossible to get more than drinks.The service was okay but nothing to rave about. The lines were long but good food offerings. The breakfast was plenty but again, too crowded to enjoy. Tip to Drury: Replace your styrofoam cups for real coffee mugs in the room. The coffee is not great and the cups make it taste even worse.

Overall, I would not be eager to stay at this Drury compared to the others I have stayed. Not impressed just so-so.

Room Tip: Ask for a room toward the front of the hotel. This is a large hotel and the rooms in back take forev...
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GD64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DruryHotels, General Manager at Drury Inn & Suites Austin North, responded to this review, April 29, 2013
Thank you so much for taking the time to review our hotel. We also appreciate that you are an avid Drury traveler! Our hotel is a little different in design than the standard Drury. We added a second building after the original construction, so if you have reserved a suite or a queen room, it can seem like a long hallway. We are more than happy to work with our guests on where in the building they would like to stay. I apologize that you were not contacted as soon as your room was ready. As with all Drury managers, I am eager to address any and all concerns during your stay, so that your experience with us is exceptional. As a company, we welcome your input as we continually look for ways to improve our hotels. Thank you again for your time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 15, 2013

Mostly importantly, my room was clean! The sheets and pillows were not stained or old. Towels were good, too. The beds and pillows were very comfy. The cleaning staff was friendly. The only thing that dirty was the lazy boy they have in thee room.

The room was a good size for two people, but the restroom was a bit tiny.

The staff at the reception desk were nice and helpful. I used the business center since I needed to print something out to mail. The computers were not very fast, but not pull-out-your-hair slow, either. I tried printing on one computer and there was no ink in it. They should be on top of replacing the ink cartridges.

I used the fitness center and was fairly pleased. They had fresh towels and water there. They had two treadmills, an elliptical, and a bike. Not too bad. I guess it was early enough when I used it for it not to be packed.

Breakfast was good. Same thing each day I was there, though (I was there for a week). So it got old real fast, but it tasted good. The breakfast area is large so there were no issues finding tables at which to eat. As is customary at Drury Inn, they had the evening snacks with complimentary drinks...even alcoholic drinks.

There is a Chilli's and a Pappasito's next to the hotel...walking distance. Not very close to downtown Austin.

Overall, very nice place. I would definitely stay here again next time I am in Austin.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vamos2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
31 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 13, 2013 via mobile

The room was a bit noisy..The bed I had a very hard time sleeping in.. The staff is very nice.. Location is great..Price seemed a bit high, and I do stay in Austin from time to time..I stayed in a double bed room..Many hotels offer 2 queen beds..But I don't believe the beds were queen size , but smaller..

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cjc1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 13, 2013 via mobile

My girlfriend and I had planned a trip to Austin to attend SXSW. While we were looking for hotels, we had noticed some outrageous prices. The Drury Inn seemed to be reasonably priced, so we did further research. The majority of reviews on Trip Advisor said that this place looked outdated, BUT it had a friendly staff, free breakfast/dinner/happy hour, and clean rooms. When we arrived at the Drury, we were not disappointed. The staff at the front desk were some of the nicest people I have met. Sure, the place looked like a blast from the 80's, but it was clean! The free dinner buffet and happy hour were pretty awesome (try the meatballs). The room was also very clean. I definitely recommend this place if you ever need somewhere to stay in Austin.

Stayed March 2013, traveled as a couple
Helpful?
Thank darenjameskamp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level Contributor
102 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed April 10, 2013 via mobile

Love this hotel. The staff and rooms are great. They have a great hot breakfast and free food and drinks in the evening. Oh ya and 3 free adult beverage per adult too.
This is especially a good deal for families to save money on feeding the kiddos.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katwoman46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haslet, Texas
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2013

We traveled to the Austin area for the Lonestar Roundup. We, again, enjoyed the hospitality of the Drury Inn. The throwback evening drinks and snacks and the morning breakfast are a great to relax after a full day and start the next day with a good breakfast. Thanks Drury Inn. See you again next year in Austin.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sims1940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Drury Inn & Suites Austin North

Property: Drury Inn & Suites Austin North
Address: 6711 N Interstate 35, Austin, TX 78752-4307
Phone Number:
Location: United States > Texas > Austin > St. Johns
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Austin
#25 Business Hotel in Austin
#32 Family Hotel in Austin
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Drury Inn & Suites Austin North 3*
Number of rooms: 224
Official Description (provided by the hotel):
The Drury Inn & Suites Austin North is centrally located off I-35 near the University of Texas at Austin. It's a quick, 15-minute commute from the hotel to the Austin Convention Center and downtown attractions. Start your day with a free hot breakfast and end it with free cold beverages and hot food at our 5:30 Kickback(R). ... more   less 
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Also Known As:
Drury Inn And Suites Austin North
Drury Inn & Suites Austin North Hotel Austin
Austin Drury Inn
Drury Inn Austin Texas
Drury Austin

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