The hotel did not inform us when we booked the hotel that the elevator was broken. Getting in late and walking to the fifth floor with a bad knee and injured back was not what I expected. It was too late to find somewhere else, especially with SXSW going in in Austin, so we stayed. The staff at the hotel were nice, but the owner was flat out rude. I called him to see if he could offer us 10% off or anything at all to make up for the inconvenience; he said there was neither nothing he could do nor the corporate headquarters could do and hung up on me. Hanging up on me was enough to prevent me from ever booking a room with any Ramada ever again.
Also, the continental breakfast guarantees an awful bowel movement.
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- Also Known As:
- Ramada Austin Central Hotel Austin
- Austin Ramada