I booked two rooms. One double from Aug 22-26 and a king from Aug 25-26. First time I stayed in Austin longer than a night. It was my mini vacation since my wife is going to the Criss Cole Rehabilitation Center. Well the experience was very welcoming and there were just a couple minor things to clean up before this hotel can be elite, but it was great none-the-less.
My check-in was done by James, who was very professional and caring about his position. My second check-in was done by a trainee who was being trained by a very down to earth front desk clerk Alvin. Its the little details that are welcoming, like the cookies and lemonade they have as your walk in. The breakfast has more options to choose from than your regular standard hot breakfast. Chocolate milk isn't even a requirement standard but they had it, which was pretty neat. Breakfast hostess will refill your drink for you. The beds were amazingly comfortable like I expect all Holiday Inns to be. The best reason for staying here is location, its close to I-35 and its on the Lamar side of the freeway. It was easy for me locate the hotel and go to the center when I needed to.
Now everything wasn't perfect. 1.Breakfast area is very small. When its busy, its busy! A small dining area requires one to wait for a table. Most tables are for 2 people. 2. There are no views, so don't expect a skyline. 3.Noise can be an issue if you wake easily 4.The sidewalk to get to the swimming pool is obstructed by a wooden boxed in fence. Was not handicap friendly since my wife is legally blind and needs a cane to move about. A wheelchair would have to go into the grass to be able to access it. 5. The decor of the guest rooms are horrible. Colors are out to date and the furniture had a bunch of scratches on them. Guacamole colored crown trim molding! uh no... Also the elevator had graffiti scrapped on the metal door and wallpaper in the hallways had scuff marks that can be easily taken care of.
The hotel isn't perfect but as long as its staff can smile and be attentive to their guests, it makes for a pleasant stay. Those other little details can be easily be fixed. I will definitely stay here again.
- Official Description (provided by the hotel):
- The newest addition to the North Austin area is the beautiful Holiday Inn Express Hotel conveniently located off of the IH 35 and Hwy 183. This gorgeous hotel with 101 over sized guest rooms is within 10 minutes of downtown Austin where guests can enjoy the famed 6th Street, the Texas State Capitol, the Austin Convention Center, and the UT campus. The Holiday Inn Express is 20 minutes from Austin-Bergstrom Airport. In addition, we are less than 15 miles from Lake Travis, the Bob Bullock Museum/IMAX Theater, the Austin Children s Museum, and the Frank Erwin Center. Finally, there are several shopping malls within a ten mile radius. A few of the many companies located near us include MCI, Dell Computers, Applied Materials, Apple Computers, and Samsung. The Holiday Inn Express in North Austin is perfect for the business traveler. We offer complimentary high-speed Internet (both wired and wireless) access in all of the guest rooms. All of our guest rooms have spacious working desks with ergonomic chairs, and desk phones with speaker capabilities, data port, and voice mail. Each morning guests can enjoy our complimentary Express Start Breakfast, which includes fresh, warm cinnamon rolls, Smart Roast Coffee, and many more items that will more than satisfy any guest's hunger. Above all, the Holiday Inn Express Hotel s professional staff awaits the opportunity to attend to your every need. Visit Austin, TX and stay smart at the Holiday Inn Express Hotel. ... more less
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- Also Known As:
- Holiday Inn Express Austin North Central Hotel Austin
- Holiday Inn Austin
- Austin Holiday Inn