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DoubleTree by Hilton Hotel Austin - University Area
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Reviews (1,043)
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All reviewsdouble treefrank erwin centerwarm cookiesnice hotelclose to downtownroad noisewithin walking distanceconvenient locationwould stay here againeasy accessbeds were comfortableutdennysproximityconvenienceuber
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612 - 617 of 1,043 reviews
Reviewed June 23, 2014

Window A/C either extremely hot or cold and HUMID on the same temp. When A/C came on, blew a gale. No way to control it. A/C so humid the sheets near the fan were wet. Halls were hot, no A/C except in lobby. Toilet gas smell in bathroom. Service man very nice, but not fixed.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank 688dorothym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2014

This is my 2nd time to stay at this Double Tree location. This hotel is in a great location to those coming to Austin for either business or pleasure. It's located just across the freeway from downtown Austin and the University of Texas. This puts the hotel about 5-10 minutes away from most anything you'd need/want from the city. My only complaints are about the hotel restaurant and the a/c. The restaurant food is overpriced and the quality of the food is mediocre. You can get much better value and quality just by walking 5-10 minutes in any direction from the hotel. The hotel's elevator and hallways were consistently stuffy and about 10 degrees warmer than the remainder of the building. This happened during my last visit as well (around June, 2013).

  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with DoubleTree by Hilton
Thank Amir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded December 26, 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 22, 2014 via mobile

Rooms need an uplift and are very dark. Beds a bit too soft for me. A/C a bit noisy. Still not a bad place to stay - just not up to standards for this chain. Close to univ. Stadium and a few blocks from the capital but all on the other side of I35. Also view out window is a cemetery.

Stayed: June 2014
Thank duggem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded December 26, 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

I'm a fan of Doubletree, even without their cookie. (Delicious, but I'm health-conscious) Nice location in Austin, with the Capitol, Austin Campus, and LBJ Library nearby. Polite staff, easy check-in. There's a nice little bar, and a restaurant if you don't feel like going out. The only walkable restaurant is a Denny's, which shares a parking lot with the DoubleTree. Unless you have a breakfast pass for the hotel, go to Denny's. Rooms are comfortable and clean. I was in Austin for a conference, and this property was the most reasonably priced. Five minutes from the Austin Conference Center and nearby sites. Use this place as your home base, and save yourself some $$$.

  • Stayed: June 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Suzy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded December 26, 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

Awesome staff and close to downtown. the weather was great and the bikers that were there were fun. We had an awesome time. The staff let us know what was close and where to go. I have nothing else to say. Just go and find out for yourself.

  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton
Thank Ronald A G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Courtney G, General Manager at DoubleTree by Hilton Hotel Austin - University Area, responded to this reviewResponded December 26, 2017

Greetings,

Thank you for choosing Doubletree by Hilton/University Area. If you're travels bring you to Austin, we would love to have you stay with us in 2018.

Happy New Year!!!
Courtney G

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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